Strange Tracking Question

Nathan · 06-01-2005, 08:06 AM

I will update the Order tracking section when i figure this out.

On 5/26, my 330i Arrived at the Charleston dock, automated 800 number said "Your vehicle is in Transit"

on 5/27, the automated 800 number said "Your vehicle is at the port awaiting a shipping vessel." I freaked out, thinking that the car was still in Bremerhaven. I called BMW NA and they told me that by 'shipping vessel' they meant a semi truck. They also said that most VPCs are at the port itself, so that the car had more than likely gone through the VPC already. I patiently waited.

on 5/28, automated 800 number said "Your vehicle is in Transit" so i assumed it was on the truck heading to my dealer.

However, today, 6/1, the automated 800 number says "Your vehicle is at the port awaiting a shipping vessel."

Back to square one and very confused. I'm not sure at this point whether the car ever made it to the VPC, or is done with the VPC and waiting for the truck, or is literally on a truck headed to my dealer.

Anyone who has experience with this part of the process please advise.

Thanks in advance.

deutschmann59 · 06-01-2005, 08:57 AM

ncoutinho, I remember the OC saying my car was "in transit" but the 1800 number said, just like yours, it's at the port waiting for transport. I only called the 800 number every once and a while, so I don't remember it going backwards, like the way you said it did, but I have a feeling your car is right on time. I got worried when the 800 number said at the port when the OC said in transit, but the car came in right on time, just the same. Good luck.

Nathan · 06-01-2005, 10:02 AM

Sharp; did the OC or the 800 number ever say that it was at the VPC? Mine hasn't yet.
Thanks.

LWL · 06-01-2005, 11:47 AM

You know what, you can always talk to a live agent on that 800 number; they have the most up-to-date tracking info, just ask them where your car is at.

Nathan · 06-01-2005, 05:01 PM

Hey LWL: I did, but they said they could give me no information once the car leaves Germany.

jubol · 06-01-2005, 05:37 PM

I just hope the 325i that I ordered is better than the BMW tracking site, as it SUCK'S!!!!! :mad:

Nathan · 06-01-2005, 05:47 PM

Hey trust me, the car is more than worth the painful wait. But you're right, their tracking really sucks once it gets off the ship. Bavarian Motor Transportation drives the cars around the US to dealers and from my understanding, doesn't really give dealers much info on where and when the trucks leave from or arrive.

apparently the trucks just show up and unload cars at the dealer, not great.

Ewrek · 06-01-2005, 06:11 PM

Hey mine is on the same schedule as yours ncoutinho and I expericend the same thing today. Apparently ours will arrive around the same time. and as I can see, we ordered the same exact stuff except I got the rear sunshade as well. I'll let you know If I find anything out.

06-01-2005, 08:06 AM	#1
Nathan First Lieutenant 101 Rep 374 Posts Drives: 2010 X5 3.0 Join Date: Mar 2005 Location: The Windy City iTrader: (0)	Strange Tracking Question I will update the Order tracking section when i figure this out. On 5/26, my 330i Arrived at the Charleston dock, automated 800 number said "Your vehicle is in Transit" on 5/27, the automated 800 number said "Your vehicle is at the port awaiting a shipping vessel." I freaked out, thinking that the car was still in Bremerhaven. I called BMW NA and they told me that by 'shipping vessel' they meant a semi truck. They also said that most VPCs are at the port itself, so that the car had more than likely gone through the VPC already. I patiently waited. on 5/28, automated 800 number said "Your vehicle is in Transit" so i assumed it was on the truck heading to my dealer. However, today, 6/1, the automated 800 number says "Your vehicle is at the port awaiting a shipping vessel." Back to square one and very confused. I'm not sure at this point whether the car ever made it to the VPC, or is done with the VPC and waiting for the truck, or is literally on a truck headed to my dealer. Anyone who has experience with this part of the process please advise. Thanks in advance. __________________ [ US 2010 X5 3.0 \| Space Gray \| Black Nevada Leather \| Dark Bamboo Wood Trim \| Premium Package \| Sport Activity Package \| Premium Sound Package \| Technology Package \| Heated Front Seats \| Multi-Contour Seats \| Smartphone Integration \| Space Saver \| iPhone 3GS ]
	Appreciate 0 Tweet Quote

06-01-2005, 08:57 AM	#2
deutschmann59 Captain 178 Rep 737 Posts Drives: 2006 325i Join Date: Mar 2005 Location: e90post.com iTrader: (0)	ncoutinho, I remember the OC saying my car was "in transit" but the 1800 number said, just like yours, it's at the port waiting for transport. I only called the 800 number every once and a while, so I don't remember it going backwards, like the way you said it did, but I have a feeling your car is right on time. I got worried when the 800 number said at the port when the OC said in transit, but the car came in right on time, just the same. Good luck.
	Appreciate 0 Quote

06-01-2005, 10:02 AM	#3
Nathan First Lieutenant 101 Rep 374 Posts Drives: 2010 X5 3.0 Join Date: Mar 2005 Location: The Windy City iTrader: (0)	Sharp; did the OC or the 800 number ever say that it was at the VPC? Mine hasn't yet. Thanks. __________________ [ US 2010 X5 3.0 \| Space Gray \| Black Nevada Leather \| Dark Bamboo Wood Trim \| Premium Package \| Sport Activity Package \| Premium Sound Package \| Technology Package \| Heated Front Seats \| Multi-Contour Seats \| Smartphone Integration \| Space Saver \| iPhone 3GS ]
	Appreciate 0 Quote

06-01-2005, 11:47 AM	#4
LWL Major 57 Rep 1,008 Posts Drives: G05 X5 Join Date: Mar 2005 Location: San Francisco iTrader: (2) Garage List 2006 330i [6.00] 2005 Mercedes Benz ... [7.00]	You know what, you can always talk to a live agent on that 800 number; they have the most up-to-date tracking info, just ask them where your car is at. __________________
	Appreciate 0 Quote

06-01-2005, 05:01 PM	#5
Nathan First Lieutenant 101 Rep 374 Posts Drives: 2010 X5 3.0 Join Date: Mar 2005 Location: The Windy City iTrader: (0)	Hey LWL: I did, but they said they could give me no information once the car leaves Germany. __________________ [ US 2010 X5 3.0 \| Space Gray \| Black Nevada Leather \| Dark Bamboo Wood Trim \| Premium Package \| Sport Activity Package \| Premium Sound Package \| Technology Package \| Heated Front Seats \| Multi-Contour Seats \| Smartphone Integration \| Space Saver \| iPhone 3GS ]
	Appreciate 0 Quote

06-01-2005, 05:37 PM	#6
jubol Private 0 Rep 58 Posts Drives: 2006 325i Join Date: May 2005 Location: Dover, De, USA iTrader: (0)	I just hope the 325i that I ordered is better than the BMW tracking site, as it SUCK'S!!!!! :mad:
	Appreciate 0 Quote

06-01-2005, 05:47 PM	#7
Nathan First Lieutenant 101 Rep 374 Posts Drives: 2010 X5 3.0 Join Date: Mar 2005 Location: The Windy City iTrader: (0)	Hey trust me, the car is more than worth the painful wait. But you're right, their tracking really sucks once it gets off the ship. Bavarian Motor Transportation drives the cars around the US to dealers and from my understanding, doesn't really give dealers much info on where and when the trucks leave from or arrive. apparently the trucks just show up and unload cars at the dealer, not great. __________________ [ US 2010 X5 3.0 \| Space Gray \| Black Nevada Leather \| Dark Bamboo Wood Trim \| Premium Package \| Sport Activity Package \| Premium Sound Package \| Technology Package \| Heated Front Seats \| Multi-Contour Seats \| Smartphone Integration \| Space Saver \| iPhone 3GS ]
	Appreciate 0 Quote

06-01-2005, 06:11 PM	#8
Ewrek Second Lieutenant 58 Rep 200 Posts Drives: 2006 330i Join Date: Apr 2005 Location: Bay Area, CA. iTrader: (0)	Hey mine is on the same schedule as yours ncoutinho and I expericend the same thing today. Apparently ours will arrive around the same time. and as I can see, we ordered the same exact stuff except I got the rear sunshade as well. I'll let you know If I find anything out.
	Appreciate 0 Quote