[cwrr226]

Hi,

I purchased my 335i in 2008 after a 15 month deployment from Iraq. Since then, I have shipped my car stateside and going to school full-time. I see that my E90 has a recall. I went to the dealership with this information and they looked up the last 7 of my VIN. They responded, "We do not see anything for your vehicle for a recall." I called Germany, where my car was purchased and shipped from, and there WAS a recall for my vehicle. I brought this new information to the dealership and they said, "We don't see anything on your VIN in our system so we aren't authorized to fix it." Is there anyway I can get my EU recall to work in the states? Im sorry if im

[335fourdoor]

contact corporate bmw.

[gizmo335i]

That's rediculous. It's U.S. spec, right? I bought/shipped mine from Germany and didn't have this problem. It has nothing to do with Germany. A U.S. spec BMW purchased by an American in Germany is the same as a BMW purchased in the U.S.

I did have to transfer my warranty before they would do anything. But they were able to see that my car was recalled.

[mike3000fl]

yup bmwna

[cwrr226]

The recall was about the Fuel Pump. I contact Customer Relations and they said since the recall was only for the German cars and I can not find a dealer willing to work the EU Recall. Has anyone dealt with this before?

[Kolyan2k]

is Fuel Pump broken ?

[cwrr226]

Originally Posted by gizmo335i

That's rediculous. It's U.S. spec, right? I bought/shipped mine from Germany and didn't have this problem. It has nothing to do with Germany. A U.S. spec BMW purchased by an American in Germany is the same as a BMW purchased in the U.S.

I did have to transfer my warranty before they would do anything. But they were able to see that my car was recalled.

I agree 100%!!!!!! When the US looks up my VIN, they don't see anything. In Germany, they see it. My problem comes in trying to get the US to fix my car under the EU recall.

[cwrr226]

Originally Posted by Kolyan2k

is Fuel Pump broken ?

The fuel pump is currently acting up and I am afraid to drive it to cause it further damage.

[Express]

drive it until it dies then i bet they will fix it.

[ceb]

I assume you purchased a US spec car through Pentagon Car sales (a German civilian company selling cars to US servicemembers for BMW through the Canadian forces PX - confusing? You bet)

Your car is US spec and it makes no differences where you were when you bought it. All US recalls apply and the VIN must be in the system or you could not get your car registered or insured in the US.

There is no German "recall" on the fuel pump.

If you are not a troll, then call BMWNA and open a case. Don't confuse things with "European recalls" and whatnot. Just tell them that you have a 2008 335 that has a fuel pump issue.

[Kolyan2k]

Originally Posted by cwrr226

The fuel pump is currently acting up and I am afraid to drive it to cause it further damage.

there is no further damage, if its bad HPFP it needs to get replaced sooner or later thats it. I suppose you dont have CPO otherwise it would have been replaced if its acting up

[cwrr226]

Originally Posted by ceb

I assume you purchased a US spec car through Pentagon Car sales (a German civilian company selling cars to US servicemembers for BMW through the Canadian forces PX - confusing? You bet)

Your car is US spec and it makes no differences where you were when you bought it. All US recalls apply and the VIN must be in the system or you could not get your car registered or insured in the US.

There is no German "recall" on the fuel pump.

If you are not a troll, then call BMWNA and open a case. Don't confuse things with "European recalls" and whatnot. Just tell them that you have a 2008 335 that has a fuel pump issue.

I purchased the car thru Baravrian Car Sales. The dealer from Germany emailed me my cars Recall listing and its under there, but I can't find a dealer to work with me. I even called BMWNA and gotten the exact same answer the dealers are pushing on me.

I googled and came across a class action lawsuit. Im trying to see how do I get involved. I also created a complaint with the NHT&A. Hopefully something happens soon.

[cwrr226]

Originally Posted by Kolyan2k

there is no further damage, if its bad HPFP it needs to get replaced sooner or later thats it. I suppose you dont have CPO otherwise it would have been replaced if its acting up

I would hate to continue to drive the vehicle and risk an accident due to the faulty fuel pump.

[bumere90]

isn't hpfp covered for 10 years or 100k ?

[chromisdesigns]

recall or not, if you are having problems with the HPFP, it is covered for US spec models for 10 yrs/100K miles, PLUS it is an emissions part and should be listed in the emissions section of your warranty book, emissions parts have longer warranties.

If it's a US spec car (and don't see how you could have imported it otherwise, without spending a wad of cash), then just take it into the dealer and tell them to diagnose and fix it. If it is the HPFP, you will be covered one way or the other.

[cwrr226]

Originally Posted by chromisdesigns

recall or not, if you are having problems with the HPFP, it is covered for US spec models for 10 yrs/100K miles, PLUS it is an emissions part and should be listed in the emissions section of your warranty book, emissions parts have longer warranties.

If it's a US spec car (and don't see how you could have imported it otherwise, without spending a wad of cash), then just take it into the dealer and tell them to diagnose and fix it. If it is the HPFP, you will be covered one way or the other.

Sounds like the first thing I should do is get it looked at by a BMW center.
I had a local mechanic look at my car instead of paying the $129 "looking" fee.

I looked in the warrant booklet and it says that the emission control components are covered for a period of 8 years or 80,000 miles, WCF. So Im a little happy that this will be less out my pocket.

Im about to give up on the trying to get the dealership to accept the German recall. I dont think I making any grounds with the dealerships.

[gizmo335i]

Dude, this isn't even making sense now. Are you Army?

[ceb]

Originally Posted by cwrr226

I purchased the car thru Baravrian Car Sales. The dealer from Germany emailed me my cars Recall listing and its under there, but I can't find a dealer to work with me. I even called BMWNA and gotten the exact same answer the dealers are pushing on me.

I googled and came across a class action lawsuit. Im trying to see how do I get involved. I also created a complaint with the NHT&A. Hopefully something happens soon.

There is something fishy here.

There is no "EU recall" for the HPFP nor is Bavarian Car Sales an authorized BMW new car dealer.

Did you buy the car used?
Are you sure it was originally built as a US spec?

If it was originally built as a US spec car then it is covered.

PM me your email if you like and I can give you a few suggestions.

[cwrr226]

Originally Posted by gizmo335i

Dude, this isn't even making sense now. Are you Army?

Yes I am army. 95th MP BN

[cwrr226]

Originally Posted by ceb

There is something fishy here.

There is no "EU recall" for the HPFP nor is Bavarian Car Sales an authorized BMW new car dealer.

Did you buy the car used?
Are you sure it was originally built as a US spec?

If it was originally built as a US spec car then it is covered.

PM me your email if you like and I can give you a few suggestions.

Attached is what the German dealer provided me. Im assuming what the US dealers has is the same form but in English without the recall on it.

I apologize if im confusing. I have been dealing with BMW since 7:30 this morning and I have talked to so many people and haven't gotten anywhere. This will be my first and only BMW. The customer service is the worst I have ever had to deal with, especially to say this issue is extremely easy to correct. I purchased the car with 23k mi on it. The warranty went out 05/11 and it was a US specs.

[chromisdesigns]

Really, if you are having fuel-pump type symptoms, just take it in to the dealer. All the dealers by now know what it looks like and how to test the pump. The pumps are warranted on US spec cars for 10 years and either 100K or 120K miles, so your's is going to be covered, if that's what the problem is.

If it's something else, recall wouldn't have helped you anyway!

Have the dealer do a key read when you drop it off, and see if the recall maybe shows up that way. But it really doesn't matter, in your situation, I would think.

[gizmo335i]

Yeah, where you bought the car makes no difference to anything whatsoever. And I dealt with the Germans (many dealerships) when I was over there. There are no different recalls on your car over there. They are talking about the HPFP recall. And every time I tried to talk to them about recalls/etc. they just gave me a blank stare. They're much worse over there at the dealers about knowing anything that's going on.

If the dealer you are going to right now doesn't know about this recall, tell them how stupid they are for not knowing about it and go to another dealer.

If you're saying that BMW is giving you problems with this, then this is out of control.