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      05-04-2019, 03:51 PM   #1
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Highway Robbery in BMW Seattle

I just sent in my M235i 2015 for 40K service.
This car was bought through the official CPO program with 4 new tires and new brakes last year at this time.

I have only put in around 10K miles in 12 months.

The SA just sent me this bombshell:
  1. We were unable to finish the brake flush at this time, because the inner bleeders are seized (which usually happens if water and salt gets to it). The way to solve this issue is to try to loosen them up which is half an hour of labor at $100.
  2. The only risk is that one or both calipers may break during this procedures, which in that case, each caliper is $1200 to install.
  3. All 4 tires are at the wear bar and need to be replaced and aligned. The price to replace all 4 plus alignment is $1080 plus tax.
  4. And front and rear brake pads are at 4mm(3mm is the lowest point) and need to be replaced as well. The price to replace all 4 pads is $950 plus tax.

What do you think?
How could the tires last only 1 year under 10K miles?
Flushing the brakes can brake the seized calipers ?
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      05-04-2019, 04:02 PM   #2
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Weekends on the Nurburgring ?

The front brakes each have an inner and outer bleeder, so at least bleed the outer to completion, which they may have done. But I would discuss the CPO and the very serious situation with the bleeders.

Last edited by overcoil; 05-04-2019 at 04:11 PM..
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      05-04-2019, 04:07 PM   #3
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I feel like you should have known if your tires were shot before bringing it in. Do you actually know that it had brand new pads last year? None of the costs are out of line, if the car actually needs all those things.
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      05-04-2019, 04:34 PM   #4
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Quote:
Originally Posted by ScottSinger View Post
Weekends on the Nurburgring ?
LoL

Quote:
Originally Posted by ScottSinger View Post
The front brakes each have an inner and outer bleeder, so at least bleed the outer to completion, which they may have done. But I would discuss the CPO and the very serious situation with the bleeders.
No, they are blocked until I approve to allow them to loosen the inner bleed seizure.

I told them to skip it. I'll get an independent BMW service center to give me a second opinion.

The possibility of breaking the calipers while doing this seems like suspicious to me.
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      05-04-2019, 04:49 PM   #5
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Quote:
Originally Posted by DrivingPassion View Post
LoL



No, they are blocked until I approve to allow them to loosen the inner bleed seizure.

I told them to skip it. I'll get an independent BMW service center to give me a second opinion.

The possibility of breaking the calipers while doing this seems like suspicious to me.
They’re afraid they’ll snap the bleeder valve on the caliper.
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      05-04-2019, 04:50 PM   #6
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Quote:
Originally Posted by DrivingPassion View Post
I just sent in my M235i 2015 for 40K service.
This car was bought through the official CPO program with 4 new tires and new brakes last year at this time.

I have only put in around 10K miles in 12 months.

The SA just sent me this bombshell:
  1. We were unable to finish the brake flush at this time, because the inner bleeders are seized (which usually happens if water and salt gets to it). The way to solve this issue is to try to loosen them up which is half an hour of labor at $100.
  2. The only risk is that one or both calipers may break during this procedures, which in that case, each caliper is $1200 to install.
  3. All 4 tires are at the wear bar and need to be replaced and aligned. The price to replace all 4 plus alignment is $1080 plus tax.
  4. And front and rear brake pads are at 4mm(3mm is the lowest point) and need to be replaced as well. The price to replace all 4 pads is $950 plus tax.

What do you think?
How could the tires last only 1 year under 10K miles?
Flushing the brakes can brake the seized calipers ?
$950 for pads is crazy. You can probably get them for less than $300

$148 for the front https://www.fcpeuro.com/products/bmw...et-34116859066

rears should be $100

Last edited by pikcachu; 05-04-2019 at 05:34 PM..
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      05-04-2019, 04:52 PM   #7
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Quote:
Originally Posted by Pray for Mojo View Post
I feel like you should have known if your tires were shot before bringing it in. Do you actually know that it had brand new pads last year? None of the costs are out of line, if the car actually needs all those things.
I have recently run my finger into the treads to monitor the depth and they felt pretty deep to me. I can re-check it with penny when I get it back.

Well, I have gone back and forth with them, referring them to CarFax history indicating that they have changed all brake pads but he pulled the shop notes which said that they checked the pads but did not replace them.

Good lesson learned: CarFax cannot be trusted.
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      05-04-2019, 04:54 PM   #8
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Quote:
Originally Posted by DrivingPassion View Post
I have recently run my finger into the treads to monitor the depth and they felt pretty deep to me. I can re-check it with penny when I get it back.

Well, I have gone back and forth with them, referring them to CarFax history indicating that they have changed all brake pads but he pulled the shop notes which said that they checked the pads but did not replace them.

Good lesson learned: CarFax cannot be trusted.
They mention alignment so check the inner shoulder of the tires for wear.
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      05-04-2019, 04:57 PM   #9
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Quote:
Originally Posted by DrivingPassion View Post
I have recently run my finger into the treads to monitor the depth and they felt pretty deep to me. I can re-check it with penny when I get it back.

Well, I have gone back and forth with them, referring them to CarFax history indicating that they have changed all brake pads but he pulled the shop notes which said that they checked the pads but did not replace them.

Good lesson learned: CarFax cannot be trusted.
Tires may have worn unevenly due to camber with the inside gone but outside seeming good.
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      05-04-2019, 08:01 PM   #10
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- Engine oil filter + oil replacement = $120
- Microfilter replacement and activation = $176
- Vehicle service check = $172

+ tax grand total = $514.10

That's a hefty maintenance pill to swallow for regular service.
I guess I need to get rid of one car when my M3 runs out of 3 year factory maintenance because I'm expecting a solid sticker shock for maintaining the M3.

Perhaps, I just didn't expect this kind of maintenance costs.
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      05-04-2019, 08:23 PM   #11
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Quote:
Originally Posted by DrivingPassion View Post
- Engine oil filter + oil replacement = $120
HA! I had a quote for over $200 for an oil change. That was it; just an oil change. For over $200!!! F that! I won't be going back to the dealer for service. I found a good inde shop; the guy used to work for the same dealer that was trying to gouge me for service.

The parts department is the other one I've learned to do without. As long as you don't need it today, buying online will save you a ton of cash vs. the parts department at a dealer!
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      05-05-2019, 12:12 AM   #12
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Quote:
Originally Posted by DrivingPassion View Post
I just sent in my M235i 2015 for 40K service.
This car was bought through the official CPO program with 4 new tires and new brakes last year at this time.

I have only put in around 10K miles in 12 months.

The SA just sent me this bombshell:
  1. We were unable to finish the brake flush at this time, because the inner bleeders are seized (which usually happens if water and salt gets to it). The way to solve this issue is to try to loosen them up which is half an hour of labor at $100.
  2. The only risk is that one or both calipers may break during this procedures, which in that case, each caliper is $1200 to install.
  3. All 4 tires are at the wear bar and need to be replaced and aligned. The price to replace all 4 plus alignment is $1080 plus tax.
  4. And front and rear brake pads are at 4mm(3mm is the lowest point) and need to be replaced as well. The price to replace all 4 pads is $950 plus tax.

What do you think?
How could the tires last only 1 year under 10K miles?
Flushing the brakes can brake the seized calipers ?

For sure ask someone else as well. My dealer in San Antonio wanted me to get the balance and alignment and claimed the front tires were feathering. Checked with the regular shop - nothing needed to be done. Thankfully I still have the maintenance plan so oil change and brakes are not an issue. But for sure if they want to charge for something I will check with someone else. Most probably it's nothing..
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      05-05-2019, 06:09 AM   #13
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Passion,

The dealer service prices you are quoting are pretty similar to those here on the East Coast. If you do not have the time, space or inclination to do your own work, I am not sure how you can avoid this. As was suggested previously, it would be prudent to find a good indy mechanic.

Regarding the bleeders, Scott is right on regarding their concerns, but this seems really unusual, unless you have been parking the car in the ocean and submerging the entire front end on a daily basis. Living here in New England, I have never had this issue, and over-salting the roads here is standard practice.

Tire wear, I am exactly the same point you are (bought CPO, have ~10K on the new tires they installed), unless your alignment is seriously screwed up, your tires should not be worn to the wear bar.

It would be worthwhile going to your dealer and having them show you the issues they are finding with your ride so you can make an educated call.

Good luck.
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      05-05-2019, 08:22 AM   #14
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Don't you get a message on the dash when your brake pads are worn to the point of needing replacement?
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      05-05-2019, 08:46 AM   #15
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Quote:
Originally Posted by 2016M235i View Post
Don't you get a message on the dash when your brake pads are worn to the point of needing replacement?
Yes you do, but you can be a millimeter or less away from the sensor being tripped by the brake disc and that would be a good time to change out the pads.

I've heard some crazy brake dollar amounts on CPO Porsches ~ year after purchase.
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      05-05-2019, 08:50 AM   #16
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Quote:
Originally Posted by pikcachu View Post
$950 for pads is crazy. You can probably get them for less than $300

$148 for the front https://www.fcpeuro.com/products/bmw...et-34116859066

rears should be $100
Recently bought a full (front & rear) set of brake pads. Cost was substantially < $300, including shipping.
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      05-05-2019, 09:52 AM   #17
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Quote:
Originally Posted by Unicorn123 View Post
Regarding the bleeders, Scott is right on regarding their concerns, but this seems really unusual, unless you have been parking the car in the ocean and submerging the entire front end on a daily basis. Living here in New England, I have never had this issue, and over-salting the roads here is standard practice.
Based on the car history, the car was sold NEW to the original owner at Minnesota so their road salting practice could be more harsh than the NE.

We hardly salt here in the NW because snow is not a common thing.

Quote:
Originally Posted by Unicorn123 View Post
Tire wear, I am exactly the same point you are (bought CPO, have ~10K on the new tires they installed), unless your alignment is seriously screwed up, your tires should not be worn to the wear bar.
The alignment could be out of whack so I'll probably replace the tires and get them aligned.
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      05-05-2019, 09:53 AM   #18
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Quote:
Originally Posted by 2016M235i View Post
Don't you get a message on the dash when your brake pads are worn to the point of needing replacement?
No message on Vehicle Status about brake pads yet.
SA was saying it's getting very close to not meeting the specs.
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      05-05-2019, 09:55 AM   #19
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Quote:
Originally Posted by MerlinMc View Post
Recently bought a full (front & rear) set of brake pads. Cost was substantially < $300, including shipping.
Incidentally, is it a common practice to buy the replacements parts myself and get the 3rd party independent mechanic to replace it?
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      05-05-2019, 10:02 AM   #20
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Quote:
Originally Posted by MerlinMc View Post
Recently bought a full (front & rear) set of brake pads. Cost was substantially < $300, including shipping.
Hmmm ... since the material cost is around $300.
And, they are charging me $950, so the labor cost is $650?

How long are we talking here to replace all 4 brake pads? 6 hours?
I'd expect a decently trained mechanic to take less than 3 hours, wouldn't it?
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      05-05-2019, 10:25 AM   #21
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One reason to consider leasing or trading before warranty expires. All the Euro cars are expensive to maintain.
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      05-05-2019, 10:37 AM   #22
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Quote:
Originally Posted by DrivingPassion View Post
Based on the car history, the car was sold NEW to the original owner at Minnesota so their road salting practice could be more harsh than the NE.

We hardly salt here in the NW because snow is not a common thing.


The alignment could be out of whack so I'll probably replace the tires and get them aligned.
Passion,

Minnesota is definitely a State where is snows frequently, the majority of my severe service experience is in Upstate NY, where we averaged over 200" of snow in the winter when I lived near Syracuse. I still think this is a bit extreme for a 4 Y/O car. Even my old F-150 I had in NY never had an issue with me bleeding the brakes...

Regarding buying parts and providing them to your Indy to service your car, it really depends on the shop, in my experience. Some are OK with this practice and others refuse, since they make margin on parts purchases and it is part of their income stream. My local works with me in this regard, but if I know he can get the equivalent or same component for a comparable price, I let him buy the parts so he can make a few bucks more...I want him to stay in business!
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