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      03-29-2019, 06:22 PM   #1
BoomWasabi
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Screen Bubbles

I've noticed that my 4 y.o. Navigation Screen has couple of air bubbles. Does not look like there is any kind of screen protector. Anyone else seen this issue?
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      03-31-2019, 08:53 AM   #2
zombem235
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Got the same thing. Wondering if it is covered by warranty. Don't know how to add pic. But its in the bottom right corner and goes up bout 1.5 in
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      03-31-2019, 09:20 AM   #3
omera60
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BMW has a PuMA measure for it, I am copying the information for your use. Hope this helps...

PuMA measure
CID (Central Information Display) - black spot in display
TR 64609493-03 - 18/12/18


Complaint:
The customer detects a black spot in the CID.

Cause
Gas bubble within the CID.
Measure
In the event of a customer complaint, proceed as follows.

Exchange CID


Invoicing:
Processing and reimbursement must be conducted according to current warranty conditions.

The flat rate unit numbers and flat rates are saved in the Commercial Service Data (KSD) / AIR systems.

Recommended defect code for GWK cases: 65 52 00 33 00 optical distortion.
Validity information
Model series:[F21, F20, F23, F45, F22, F25, F46, F49, I01, F26, F48, F07, F06, F30, F32, F54, F10, F31, F12, F56, F34, F11, F33, F55, F36, F13, F57, F35, F16, F15, F18]
Engine range:[ALL]
Body style:[ALL]
Fault codes:[]
Production period:from 01/03/16 up to 01/03/17
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      04-25-2019, 08:29 PM   #4
BoomWasabi
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Smile

Complained about it during my regular service appointment and BMW replaced the screen under warranty.
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      04-27-2019, 01:51 PM   #5
aaaaah
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Mine started doing this a week ago that I noticed. Think it started with the change in the season. Will have to get it looked at shortly, out of warranty in August.
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      05-07-2019, 09:10 AM   #6
tkadivar
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Screen bubble

I had the same thing happen on my iDrive screen. Apparently it's called delaminating and I had no trouble getting it replaced under warranty two weeks before it expires.
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      05-08-2019, 12:03 PM   #7
Big_CG
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I had the same issue.
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      05-08-2019, 04:20 PM   #8
aaaaah
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As an update, I am waiting on them to call me to schedule the warranty repair.
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      05-20-2019, 12:57 PM   #9
nevernity
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Ah, I had this when I got my CPO 228i last year. Got the screen replaced under warranty
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      05-30-2019, 01:51 PM   #10
Mykele
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Mine (2015 228) is having the screen replaced next week.. goodwilled as just out of warranty (56k miles).. SA said it's $ 4,000 if out of pocket.. Get it fixed if you have them before warranty is up.
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      06-23-2019, 04:40 PM   #11
zombem235
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My warranty just expired. Does CPO cover this? Looking for sum ammo to fight the dealer. I don't see it under the CPO of non covered items. Thanx in advance
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      08-21-2019, 05:25 PM   #12
LMLLOPEZ
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Quote:
Originally Posted by zombem235 View Post
My warranty just expired. Does CPO cover this? Looking for sum ammo to fight the dealer. I don't see it under the CPO of non covered items. Thanx in advance
Currently in the same situation... didn't realize my warranty on my 235 expired in June 2019 and took it in for service today. I asked the dealer to look into getting it replaced under good will warranty so we'll see how that goes. Wish I knew, I would have taken it in 2 months ago but since my service was not due until August 19, I waited.... ughhh hopefully they can work some magic if not I don't know what I'm going to do. Maybe contact BMW direct and ask nicely? I mean I just missed the cut so hopefully it can get fixed.
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      08-21-2019, 11:39 PM   #13
zombem235
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Quote:
Originally Posted by LMLLOPEZ View Post
Quote:
Originally Posted by zombem235 View Post
My warranty just expired. Does CPO cover this? Looking for sum ammo to fight the dealer. I don't see it under the CPO of non covered items. Thanx in advance
Currently in the same situation... didn't realize my warranty on my 235 expired in June 2019 and took it in for service today. I asked the dealer to look into getting it replaced under good will warranty so we'll see how that goes. Wish I knew, I would have taken it in 2 months ago but since my service was not due until August 19, I waited.... ughhh hopefully they can work some magic if not I don't know what I'm going to do. Maybe contact BMW direct and ask nicely? I mean I just missed the cut so hopefully it can get fixed.
Keep me posted please
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      08-22-2019, 10:26 AM   #14
LMLLOPEZ
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For sure. Well, I picked up my car yesterday and the SA did not have good news for me. He said BMW denied covering said screen. My SA was really trying to help and said I should try and contact other dealers and see if they have better luck getting it pushed through on their end. I thought that was that yet this morning he texted me from the dealer number, I guess they do that now, to say he felt bad and really had no say in it but he will actually reach out to friends at other dealers for me to see if they can lend a hand.... Did not expect that at all and that's awesome on his part to try and help like that.

All in all this kinda sucks but I am thinking of still contacting BMW directly if all else falls through.

Last edited by LMLLOPEZ; 08-22-2019 at 10:38 AM..
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      08-22-2019, 09:19 PM   #15
zombem235
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Quote:
Originally Posted by LMLLOPEZ View Post
For sure. Well, I picked up my car yesterday and the SA did not have good news for me. He said BMW denied covering said screen. My SA was really trying to help and said I should try and contact other dealers and see if they have better luck getting it pushed through on their end. I thought that was that yet this morning he texted me from the dealer number, I guess they do that now, to say he felt bad and really had no say in it but he will actually reach out to friends at other dealers for me to see if they can lend a hand.... Did not expect that at all and that's awesome on his part to try and help like that.

All in all this kinda sucks but I am thinking of still contacting BMW directly if all else falls through.
Yea I would. I still have my CPO coverage and i want to try that. It does not say anything about NOT covering the screen. I was just looking for more ammo to fight it. Good luck
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