Frustration About End Of Warranty Inspection Request.......

Nickies · 03-19-2023, 02:18 AM

Is it true dealers are not paid for End Of Warranty Inspections and doing only on a Courtesy Accommodation? Are they supposed to be paid for warranty work if anything wrong?

toxaris71 · 03-19-2023, 09:26 AM

My 230i (bought new in 2018) had a scheduled inspection and road test both 1 year after purchase, and after 4 years (right when the factory warranty expired). The inspection after the 4 years should have, in theory, found any warranty repairs to address right before warranty expiration.

With that said, I'm also sure the dealership wants to get any warranty issues fixed, since they get reimbursed by BMW for any of the repairs, so they make money. Therefore, I think it's likely they do take the last inspection before warranty is over seriously, but may depend on the dealership too.

qlaval · 03-19-2023, 01:30 PM

True dealers are not paid for End Of Warranty Inspection. And of course they will be paid for warranty work if they fix something.

mecheng77 · 03-19-2023, 05:02 PM

Cmon do you think BMW would fund something where the dealer is going to actively look for problems days away from the waranty is expiring.

I think it’s more than fair BMW offers free maintenance, or do they still offer this?

duluthtwo · 03-20-2023, 06:43 AM

My 240 end of warranty oil change/check up came due during covid. They were open but car had to stay a week....... not possible, I tried to get in 3 times. Covid winds down, my mileage was about 200 over the warranty. Asked if they would honor my check up..... NOPE. That cost them any future business from me.

John in VA · 03-20-2023, 08:29 AM

Quote:

Originally Posted by mecheng77

Cmon do you think BMW would fund something where the dealer is going to actively look for problems days away from the waranty is expiring.

I think it’s more than fair BMW offers free maintenance, or do they still offer this?

In many cases, yes, as the dealer is paid by BMW to perform the service work. Depends on your dealer & relationship with the service advisor.

The 4-year free maintenance we had for the F30 has been cut to three years, last I heard.

mecheng77 · 03-20-2023, 09:29 AM

Quote:

Originally Posted by John in VA

In many cases, yes, as the dealer is paid by BMW to perform the service work. Depends on your dealer & relationship with the service advisor.

The 4-year free maintenance we had for the F30 has been cut to three years, last I heard.

I thought BMW will only pay for repairs and maint but not to do an inspection

Ajowhan · 03-20-2023, 01:04 PM

When I had my car in for some warranty check and they were just being so dumb and stupid, I never ended up taking mine in for end of warranty check and glad I didnt spend money on those stupid extended warranty

XutvJet · 03-20-2023, 04:43 PM

Quote:

Originally Posted by mecheng77

Cmon do you think BMW would fund something where the dealer is going to actively look for problems days away from the waranty is expiring.

^This. Plus dealers generally dislike doing warranty work because factory labor time/pricing is reduced. They'd much prefer out of warranty work.

Kernel Kurtz · 03-20-2023, 06:53 PM

If my dealer refused an EOW check, I'd be sure to take my out of warranty work elsewhere.

Nickies · 03-22-2023, 07:28 PM

Quote:

Originally Posted by Kernel Kurtz

If my dealer refused an EOW check, I'd be sure to take my out of warranty work elsewhere.

The inspection was so basic that there is 3 lines on the invoice.....tires tread is low, suspension, coolant and oil leaks no issue found.

They sent me a text message video where the tech says "no major oil or coolant leaks". Who should I believe?

I will bring the car to an independent shop to have a clear picture.

morphomeman · 03-23-2023, 06:11 AM

The warranty covers only what is actually broken, not wear and tear, so it is entirely likely that the report is completely accurate. No harm in taking it elsewhere, but it is unlikely that whatever they find will be covered.
2-ers have been among the most reliable cars around in the first 50K miles. Even Consumer Report says so!

03-19-2023, 02:18 AM	#1
Nickies Second Lieutenant 104 Rep 274 Posts Drives: 2019 BMW M240I Join Date: Mar 2021 Location: Sequim, Washington iTrader: (0)	Frustration About End Of Warranty Inspection Request....... Is it true dealers are not paid for End Of Warranty Inspections and doing only on a Courtesy Accommodation? Are they supposed to be paid for warranty work if anything wrong? __________________ 2019 M240i, Melbourne Red, Black Interior. 3M Tint, Premium Package, Harman Kardon, Adaptive LED Head Lights, M Performance Exhaust and Diffuser, Chrome Exhaust Tips, 719M Bi Color Wheels, Black Kidney Grille, Burger Tuning JB+.
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03-19-2023, 09:26 AM	#2
toxaris71 New Member 16 Rep 8 Posts Drives: BMW 230i Join Date: Jun 2021 Location: Ontario iTrader: (0)	My 230i (bought new in 2018) had a scheduled inspection and road test both 1 year after purchase, and after 4 years (right when the factory warranty expired). The inspection after the 4 years should have, in theory, found any warranty repairs to address right before warranty expiration. With that said, I'm also sure the dealership wants to get any warranty issues fixed, since they get reimbursed by BMW for any of the repairs, so they make money. Therefore, I think it's likely they do take the last inspection before warranty is over seriously, but may depend on the dealership too.
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03-19-2023, 01:30 PM	#3
qlaval Private 53 Rep 65 Posts Drives: M240i X Convertible Join Date: Dec 2020 Location: Montreal iTrader: (0)	True dealers are not paid for End Of Warranty Inspection. And of course they will be paid for warranty work if they fix something.
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03-19-2023, 05:02 PM	#4
mecheng77 Colonel 1006 Rep 2,243 Posts Drives: 2007 328i / 2014 M235i Join Date: Nov 2017 Location: Ontario Canada iTrader: (0) Garage List [0.00] [0.00]	Cmon do you think BMW would fund something where the dealer is going to actively look for problems days away from the waranty is expiring. I think it’s more than fair BMW offers free maintenance, or do they still offer this?
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03-20-2023, 06:43 AM	#5
duluthtwo Private 54 Rep 85 Posts Drives: 17 m240i Join Date: Aug 2016 Location: Duluth, Ga iTrader: (0)	My 240 end of warranty oil change/check up came due during covid. They were open but car had to stay a week....... not possible, I tried to get in 3 times. Covid winds down, my mileage was about 200 over the warranty. Asked if they would honor my check up..... NOPE. That cost them any future business from me.
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03-20-2023, 01:04 PM	#8
Ajowhan Lieutenant 257 Rep 515 Posts Drives: m240i 'vert Join Date: Feb 2021 Location: CA iTrader: (1)	When I had my car in for some warranty check and they were just being so dumb and stupid, I never ended up taking mine in for end of warranty check and glad I didnt spend money on those stupid extended warranty
	Appreciate 1 grocerylist268.00 Quote

03-20-2023, 06:53 PM	#10
Kernel Kurtz Major 345 Rep 1,014 Posts Drives: 2020 M240i xDrive Join Date: Sep 2007 Location: Winnipeg, Canada iTrader: (0)	If my dealer refused an EOW check, I'd be sure to take my out of warranty work elsewhere.
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03-23-2023, 06:11 AM	#12
morphomeman Major 593 Rep 1,219 Posts Drives: 2015 M235ix Join Date: May 2015 Location: United States iTrader: (1) Garage List 2016 BMW X3 [0.00] 2015 BMW M235ix [0.00]	The warranty covers only what is actually broken, not wear and tear, so it is entirely likely that the report is completely accurate. No harm in taking it elsewhere, but it is unlikely that whatever they find will be covered. 2-ers have been among the most reliable cars around in the first 50K miles. Even Consumer Report says so!
	Appreciate 0 Quote