And they mounted the wrong Michelins :(!!

soooma · 07-10-2020, 07:50 PM

Hey guys Just our of curiosity

What would you do if you were in my shoes? (I know another First world problem)
I had Contis brand new on my 17" wheels and up graded to 18" wheels and purchased Michelin 4S 245 35 18 from Discount Tire locally and have been waiting for about a week for them to ship out of Texas, as they only stock AS 3, and the day has come (Today), and I went and got them installed and lo and behind they mounted the AS not the 4S while they have the 4S on the receipt!!!! (Update I was charged for 4S!!)

What would you do if you were me

That wasted a good half they say for me today and I am gonna a have to spend another half day tomorrow in this to be rectified!!

I am livid!

Any experience with those AS Michelins on this car

I always had PSS and 3S after them

overcoil · 07-10-2020, 08:00 PM

Did they charge u the A/S price or 4s price ?

PSS were my favorite, 4S are probably the best, A/S is a great all season and maybe more durable daily driver tire.

If your cornering at 120mph + the 4S is probably the better choice.

soooma · 07-10-2020, 08:03 PM

Quote:

Originally Posted by ScottSinger

Did they charge u the A/S price or 4s price ?

PSS were my favorite, 4S are probably the best, A/S is a great all season and maybe more durable daily driver tire.

If your cornering at 120mph + the 4S is probably the better choice.

They charged me 4S and mounted AS!!!

I never go above 80–90 for a few seconds maybe jus to pass

Not track

cristo · 07-10-2020, 08:12 PM

Don’t settle for the AS unless you
actually do want all season tires.
Have them put on what you
ordered and paid for with not a
penny more for mounting and
balancing the correct PS 4S tires.
If you have to wait for them to
get the right tires, don’t be afraid
to drive the hell out of the AS 3 ones
while they leave you waiting.

John in VA · 07-10-2020, 08:15 PM

I've had Pilot Sport A/S 3 and 3+, but on an E46 & E39 - great all-season tires, but they're not an Ultra-High Performance Sport tire.
You definitely need to be refunded the price difference - maybe they'll throw in free road hazard or rotating for life for your trouble/their mistake.

overcoil · 07-10-2020, 08:17 PM

Quote:

Originally Posted by soooma

They charged me 4S and mounted AS!!!

I never go above 80–90 for a few seconds maybe jus to pass

Not track

A/S is really a very good tire.

dradernh · 07-10-2020, 08:20 PM

Quote:

Originally Posted by soooma

What would you do if you were in my shoes?

Simple:

1) Decide if I was willing to live with the A/S tires instead; if so, ask for the price difference to be refunded to me; or,

2) Ask them to put 4S tires on the car.

Alternatively, you might find a better place to shop. For example, find a quality independent shop; and, consider using the Tire Rack to supply your tires.

soooma · 07-10-2020, 08:45 PM

Quote:

Originally Posted by dradernh

Quote:

Originally Posted by soooma

What would you do if you were in my shoes?

Simple:

1) Decide if I was willing to live with the A/S tires instead; if so, ask for the price difference to be refunded to me; or,

2) Ask them to put 4S tires on the car.

Alternatively, you might find a better place to shop. For example, find a quality independent shop; and, consider using the Tire Rack to supply your tires.

Michelin AS pricing there is almost same for both!!

dradernh · 07-10-2020, 08:56 PM

Quote:

Originally Posted by soooma

Michelin AS pricing there is almost same for both!!

Fact of life: Michelin tires are anything but inexpensive, regardless of the tire model.

German1967 · 07-10-2020, 09:13 PM

Quote:

Originally Posted by ScottSinger

Quote:

Originally Posted by soooma

They charged me 4S and mounted AS!!!

I never go above 80–90 for a few seconds maybe jus to pass

Not track

A/S is really a very good tire.

I went from MPSS to A/S 3+ and never looked back.

soooma · 07-10-2020, 09:20 PM

Quote:

Originally Posted by German1967

Quote:

Originally Posted by ScottSinger

Quote:

Originally Posted by soooma

They charged me 4S and mounted AS!!!

I never go above 80–90 for a few seconds maybe jus to pass

Not track

A/S is really a very good tire.

I went from MPSS to A/S 3+ and never looked back.

Got my attention
Curious to why?!

German1967 · 07-10-2020, 09:38 PM

Quote:

Originally Posted by soooma

Quote:

Originally Posted by German1967

Quote:

Originally Posted by ScottSinger

Quote:

Originally Posted by soooma

They charged me 4S and mounted AS!!!

I never go above 80–90 for a few seconds maybe jus to pass

Not track

A/S is really a very good tire.

I went from MPSS to A/S 3+ and never looked back.

Got my attention
Curious to why?!

Hardly any difference in grip (up to 90 mph)

Longer tread life

Does well in cold climate (I drove them through 8" of snow with zero issues).

I kept the MPSS on the Z4 but that car serves a different purpose...

soooma · 07-10-2020, 09:48 PM

Quote:

Originally Posted by German1967

Quote:

Originally Posted by soooma

Quote:

Originally Posted by German1967

Quote:

Originally Posted by ScottSinger

Quote:

Originally Posted by soooma

They charged me 4S and mounted AS!!!

I never go above 80–90 for a few seconds maybe jus to pass

Not track

A/S is really a very good tire.

I went from MPSS to A/S 3+ and never looked back.

Got my attention
Curious to why?!

Hardly any difference in grip (up to 90 mph)

Longer tread life

Does well in cold climate (I drove them through 8" of snow with zero issues).

I kept the MPSS on the Z4 but that car serves a different purpose...

Thank
This helps!

BrettKA7 · 07-10-2020, 11:21 PM

The primary reason I have Pilot Super Sport instead of A/S 3+ is because people moan online about how noisy the 3+ gets as the tread wears.

The secondary reason is the PSS tires were more convenient at the time.

I'm a bit weary to try this generation A/S tire. I may wait for the next gen.

XutvJet · 07-11-2020, 02:46 PM

Why settle? The 4S is superior. If you can't notice the grip difference of the MPSS and the A/S then you don't drive very hard. The 4S is superior to the MPSS. I've had both on my M235.

If you ordered and paid for the 4S, take it back and have them fix it. Period.

soooma · 07-11-2020, 02:48 PM

Quote:

Originally Posted by XutvJet

Why settle? The 4S is superior. If you can't notice the grip difference of the MPSS and the A/S then you don't drive very hard. The 4S is superior to the MPSS. I've had both on my M235.

If you ordered and paid for the 4S, take it back and have them fix it. Period.

They have given me like 380) difference and I am content with the AS 3, but giving me the option to upgrade for a whole month if I choose to

keylime503 · 07-11-2020, 03:57 PM

Are y'all crazy? This isn't that hard. Go back to the shop and ask to speak to the manager. Explain what happened and tell him or her that you understand mistakes happen but you need them to fix the issue and install the tires you ordered and paid for. They'll do it.

Lucky13 · 07-11-2020, 06:00 PM

Had the same thing happen almost at BMW of Columbia. Had MPSS which wore like crap on the front and made my dealer order 4S when they first came out. Dealer had to get a quote because at that time they didn’t yet stock them. Dealer said they arrived, took the car in and went to pick it up, took a quick look before jumping in and they put MPSS on it. Needless to say I was pissed because I had gone back and forth with them prior to make sure they got the quote and right load rating. Service manager got an earfull and they ordered 4S and replaced the MPSS that I didn’t order. Had the AS3+ on our X1 and they are good tires especially if you drive in freezing temps but handling is much different from 4S and not as sporting.

DanG · 07-11-2020, 07:27 PM

I had A/S 3+ on my M235i. I liked them and they performed well below 40 degrees. I would ask for the difference and some more as a bonus for them not fixing their mistake.

The A/S 3+ will definitely last longer than PS4s would.

chattanooga240 · 07-12-2020, 08:11 AM

So easy to go back and get the correct tires.

soooma · 07-12-2020, 11:17 AM

Quote:

Originally Posted by chattanooga240

So easy to go back and get the correct tires.

I did and they righted the wrong by issuing a 277$ in refund between the two sets
I actually got the AS 3+ 245/35/18 all 4 for 680$ installed with tax, and I think that's not bad

chattanooga240 · 07-15-2020, 10:35 AM

Quote:

Originally Posted by soooma

I did and they righted the wrong by issuing a 277$ in refund between the two sets
I actually got the AS 3+ 245/35/18 all 4 for 680$ installed with tax, and I think that's not bad

Perfect, all is well.

07-10-2020, 07:50 PM	#1
soooma ///MD 1378 Rep 3,998 Posts Drives: M5 F90 Join Date: Apr 2013 Location: NC iTrader: (1)	Hey guys Just our of curiosity What would you do if you were in my shoes? (I know another First world problem) I had Contis brand new on my 17" wheels and up graded to 18" wheels and purchased Michelin 4S 245 35 18 from Discount Tire locally and have been waiting for about a week for them to ship out of Texas, as they only stock AS 3, and the day has come (Today), and I went and got them installed and lo and behind they mounted the AS not the 4S while they have the 4S on the receipt!!!! (Update I was charged for 4S!!) What would you do if you were me That wasted a good half they say for me today and I am gonna a have to spend another half day tomorrow in this to be rectified!! I am livid! Any experience with those AS Michelins on this car I always had PSS and 3S after them __________________ Life is too short even if you live to be a 100!! As what really counts is the few moments we are really happy and excited! -Kids, Family, Success, Career, Helping others stand on their feet (Paying back and sometimes forward), Travel, Seeking the truth, Reading, Hobbies eg ///Madness -
	Appreciate 0 Tweet Quote

07-10-2020, 08:00 PM	#2
overcoil Major General 3074 Rep 5,577 Posts Drives: M235i 6spd Join Date: Dec 2013 Location: Mid-Atlantic iTrader: (0)	Did they charge u the A/S price or 4s price ? PSS were my favorite, 4S are probably the best, A/S is a great all season and maybe more durable daily driver tire. If your cornering at 120mph + the 4S is probably the better choice.
	Appreciate 0 Quote

07-10-2020, 08:12 PM	#4
cristo Second Lieutenant 133 Rep 218 Posts Drives: 2020 M240i Convertible Join Date: Nov 2019 Location: York, PA iTrader: (0)	Don’t settle for the AS unless you actually do want all season tires. Have them put on what you ordered and paid for with not a penny more for mounting and balancing the correct PS 4S tires. If you have to wait for them to get the right tires, don’t be afraid to drive the hell out of the AS 3 ones while they leave you waiting.
	Appreciate 3 soooma1377.50 keylime503629.50 MLJR235116.50 Quote

07-10-2020, 08:15 PM	#5
John in VA Colonel 983 Rep 2,197 Posts Drives: 2015 228i M Sport Join Date: Jul 2007 Location: Leesburg, VA iTrader: (6)	I've had Pilot Sport A/S 3 and 3+, but on an E46 & E39 - great all-season tires, but they're not an Ultra-High Performance Sport tire. You definitely need to be refunded the price difference - maybe they'll throw in free road hazard or rotating for life for your trouble/their mistake. __________________ ____________________________________________ 2015 BMW 228i in EstorilBlau II Metallic / Terra Dakota Leather - 6-speed manual, M Sport Package, Cold Weather Package, Lighting Package, Premium Package, Harman Kardon premium sound, Anti-theft alarm system, Blue Metallic Matt Accent Moldings, Aluminum Hexagon Interior Strips, Anthracite Headlining
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07-10-2020, 11:21 PM	#14
BrettKA7 Captain 567 Rep 776 Posts Drives: F22 M240i Join Date: Jun 2017 Location: Huntington Beach iTrader: (0)	The primary reason I have Pilot Super Sport instead of A/S 3+ is because people moan online about how noisy the 3+ gets as the tread wears. The secondary reason is the PSS tires were more convenient at the time. I'm a bit weary to try this generation A/S tire. I may wait for the next gen. __________________ M240i \| Mineral White \| Coral Red
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07-11-2020, 02:46 PM	#15
XutvJet Major General 5551 Rep 5,369 Posts Drives: 2011 Cayman Base, 2016 M235 Join Date: Mar 2016 Location: Kansas City iTrader: (-1)	Why settle? The 4S is superior. If you can't notice the grip difference of the MPSS and the A/S then you don't drive very hard. The 4S is superior to the MPSS. I've had both on my M235. If you ordered and paid for the 4S, take it back and have them fix it. Period.
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07-11-2020, 03:57 PM	#17
keylime503 Major 630 Rep 1,227 Posts Drives: M2C 6MT, Audi A4 Avant Join Date: Dec 2014 Location: Bay Area, CA iTrader: (0)	Are y'all crazy? This isn't that hard. Go back to the shop and ask to speak to the manager. Explain what happened and tell him or her that you understand mistakes happen but you need them to fix the issue and install the tires you ordered and paid for. They'll do it. __________________ 2017 M240i European Delivery Trip Report
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07-11-2020, 06:00 PM	#18
Lucky13 Lucky13 211 Rep 1,762 Posts Drives: 2014 M235 manual, 2020 X3 30X Join Date: Mar 2007 Location: Columbia, S.C. iTrader: (0)	Had the same thing happen almost at BMW of Columbia. Had MPSS which wore like crap on the front and made my dealer order 4S when they first came out. Dealer had to get a quote because at that time they didn’t yet stock them. Dealer said they arrived, took the car in and went to pick it up, took a quick look before jumping in and they put MPSS on it. Needless to say I was pissed because I had gone back and forth with them prior to make sure they got the quote and right load rating. Service manager got an earfull and they ordered 4S and replaced the MPSS that I didn’t order. Had the AS3+ on our X1 and they are good tires especially if you drive in freezing temps but handling is much different from 4S and not as sporting. __________________ 1995 325i, 1996 328ci, 1997 528i, 1997 Z3 2.8, 2000 528i, 2001 X5 3.0, 2001 330i Convertible, 2002 M3 Convertible, 2003 M3 Coupe, 2004 M3 Coupe, 2004 Z4 3.0, 2004 X3 3.0, 2007 X3 3.0, 2007 335i Convertible, 2013 X1 28 sdrive, 2014 M235 manual, 2020 X3 30i Xdrive
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07-11-2020, 07:27 PM	#19
DanG Major General 10642 Rep 6,934 Posts Drives: 2018 M2 AW DCT Join Date: Aug 2012 Location: Seattle, WA iTrader: (1) Garage List 2018 BMW M2 [7.68]	I had A/S 3+ on my M235i. I liked them and they performed well below 40 degrees. I would ask for the difference and some more as a bonus for them not fixing their mistake. The A/S 3+ will definitely last longer than PS4s would.
	Appreciate 1 soooma1377.50 Quote

07-12-2020, 08:11 AM	#20
chattanooga240 Lieutenant 213 Rep 422 Posts Drives: 2019 M240i Join Date: Mar 2016 Location: Chattanooga iTrader: (0)	So easy to go back and get the correct tires.
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