BMW not covering bent rim

Asw71192 · 11-28-2018, 01:36 PM

Last week I hit a pothole which damaged my driver and passenger side front tires. Tears in the sidewall and some light rim damage. I have the bmw tire and rim package including cosmetic so I took my car in to the dealer to have the tires replaced and rim repaired. Got a call from my dealer that the rim is slightly bent and they can't get it to balance, however they will not be covering a replacement because the rim is not bent enough to be leaking air. Has anyone had this issue and recommend what I can do? Seems unfair that I paid for the insurance and they are not covering the damage because it's not severe enough by their standards.

overcoil · 11-28-2018, 01:59 PM

will u say which dealer ? is there a written contract to quote from ?

is the dealer saying the wheel is good enough that you can use it as is or is the dealer recommending a new wheel ?

I just read the BMW wheel tire warranty on line where it says 'prevents tire from sealing to wheel' - damn that's pointless. Is there additional text in the warranty you signed ?

tennisfreak · 11-28-2018, 02:32 PM

Easy fix: take the car for a drive and find a bigger pothole.

Ron Jeffries · 11-28-2018, 02:41 PM

Yes, the wheel and tire coverage fine print says the wheel has to be unusable before they'll replace it. The technical term for this is "bullshit".

hwntime · 11-28-2018, 03:17 PM

If you have cosmetic coverage, why not just go and curb your wheel with a huge scrape. At that point, they'll have to pay for the repair and since it's already bent, it would make sense to just replace it.

USA-RET · 11-28-2018, 04:36 PM

Fricking "mice type". Always the case, even w/ extended warranties.

morphomeman · 11-29-2018, 04:54 AM

I don't get it. If they can't get the wheel balanced, then it is unusable, no?
I have the package and have used it several times on both wheels and tires, to the point where it has paid for itself, but I have never had enough wheel damage to warrant replacement, only cosmetic repair, which has always been very well done.
In all likelihood, the insurance is not through BMW but through a third party. Get out your contract, call the number, and talk to someone at the insurance company.

vwcrusher · 11-29-2018, 05:48 AM

I had a similar experience last winter; went through a pothole that was filled with water...no idea how deep it was. Ended up splitting the right front wonderful RF tire. The dealer replaced the tire (my cost - no insurance) and showed me the bent wheel. He suggested sending it out to have it straightened. It worked.

I strongly suggest that method before buying a new wheel. GL.

Asw71192 · 11-29-2018, 05:56 AM

Quote:

Originally Posted by vwcrusher

I had a similar experience last winter; went through a pothole that was filled with water...no idea how deep it was. Ended up splitting the right front wonderful RF tire. The dealer replaced the tire (my cost - no insurance) and showed me the bent wheel. He suggested sending it out to have it straightened. It worked.

I strongly suggest that method before buying a new wheel. GL.

Quote:

Originally Posted by vwcrusher

I had a similar experience last winter; went through a pothole that was filled with water...no idea how deep it was. Ended up splitting the right front wonderful RF tire. The dealer replaced the tire (my cost - no insurance) and showed me the bent wheel. He suggested sending it out to have it straightened. It worked.

I strongly suggest that method before buying a new wheel. GL.

Thanks. I read the fine print and it does in fact state they only cover rim damage beyond the tire not being able to seal to the rim. It's bullshit, but I guess that's how this game works for them. Going to go with the straightening path and hope that works out for me. $1xx odd dollars seems like a better deal than the $500 quotes for the gloss black 719m rim.

On the bright side this wheel and tire package has now covered 4 tires in the first 12 months of ownership. So feel there has been some value out of it.

Luftwaffe1O1 · 11-29-2018, 11:04 AM

Just fyi discount tire also has a tire warranty for about 20-30 per tire. It sounds like you would have to completely destroy a rim for the bmw warranty to take effect, but not sure how this is helpful, as damage that severe you can probably use your car insurance anyways.

morphomeman · 11-29-2018, 01:27 PM

It is important to realize that these warranty packages do not come from BMW. The dealer is a broker for an insurance company and the packages differ from insurer to insurer. OP clearly got a lousy package, which apparently does not cover cosmetic damage. A good package will run close to $2000 for 5 years, but it is worth it if you take the rims in regularly for cosmetic repair. And yes, these cars eat tires, especially the 19" rims.

amw896 · 11-30-2018, 11:51 AM

grab a sledge and crack it. Drop it off again and say here u go.....

what a bunch of scammers...

Poochie · 11-30-2018, 05:34 PM

Quote:

Originally Posted by amw896

grab a sledge and crack it. Drop it off again and say here u go.....

what a bunch of scammers...

It's not easy to break with a hammer, you'll need an air impact chisel, if you want to keep your wrist intact ..

Or so I've heard

11-28-2018, 01:36 PM	#1
Asw71192 New Member 3 Rep 26 Posts Drives: 2018 M240xi Join Date: Jan 2018 Location: Baltimore iTrader: (0)	BMW not covering bent rim Last week I hit a pothole which damaged my driver and passenger side front tires. Tears in the sidewall and some light rim damage. I have the bmw tire and rim package including cosmetic so I took my car in to the dealer to have the tires replaced and rim repaired. Got a call from my dealer that the rim is slightly bent and they can't get it to balance, however they will not be covering a replacement because the rim is not bent enough to be leaking air. Has anyone had this issue and recommend what I can do? Seems unfair that I paid for the insurance and they are not covering the damage because it's not severe enough by their standards.
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11-28-2018, 01:59 PM	#2
overcoil Major General 3074 Rep 5,577 Posts Drives: M235i 6spd Join Date: Dec 2013 Location: Mid-Atlantic iTrader: (0)	will u say which dealer ? is there a written contract to quote from ? is the dealer saying the wheel is good enough that you can use it as is or is the dealer recommending a new wheel ? I just read the BMW wheel tire warranty on line where it says 'prevents tire from sealing to wheel' - damn that's pointless. Is there additional text in the warranty you signed ? Last edited by overcoil; 11-28-2018 at 02:19 PM..
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11-28-2018, 02:32 PM	#3
tennisfreak Second Lieutenant 201 Rep 296 Posts Drives: M240i Join Date: Feb 2018 Location: DFW iTrader: (0)	Easy fix: take the car for a drive and find a bigger pothole.
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11-28-2018, 02:41 PM	#4
Ron Jeffries Old Member. Old in general, actually. 386 Rep 889 Posts Drives: 2018 M240i xDrive convertible Join Date: Feb 2013 Location: Michigan iTrader: (0)	Yes, the wheel and tire coverage fine print says the wheel has to be unusable before they'll replace it. The technical term for this is "bullshit".
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11-28-2018, 03:17 PM	#5
hwntime Captain 270 Rep 823 Posts Drives: F22 Raptor Join Date: Jun 2018 Location: PNW iTrader: (0)	If you have cosmetic coverage, why not just go and curb your wheel with a huge scrape. At that point, they'll have to pay for the repair and since it's already bent, it would make sense to just replace it.
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11-28-2018, 04:36 PM	#6
USA-RET Captain 605 Rep 970 Posts Drives: Estoril Blue M240i Join Date: Feb 2017 Location: SW Florida iTrader: (0)	Fricking "mice type". Always the case, even w/ extended warranties.
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11-29-2018, 04:54 AM	#7
morphomeman Major 593 Rep 1,219 Posts Drives: 2015 M235ix Join Date: May 2015 Location: United States iTrader: (1) Garage List 2016 BMW X3 [0.00] 2015 BMW M235ix [0.00]	I don't get it. If they can't get the wheel balanced, then it is unusable, no? I have the package and have used it several times on both wheels and tires, to the point where it has paid for itself, but I have never had enough wheel damage to warrant replacement, only cosmetic repair, which has always been very well done. In all likelihood, the insurance is not through BMW but through a third party. Get out your contract, call the number, and talk to someone at the insurance company.
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11-29-2018, 05:48 AM	#8
vwcrusher Enlisted Member 13 Rep 39 Posts Drives: 2017 M240i xdrive Join Date: Jul 2018 Location: MA iTrader: (0)	I had a similar experience last winter; went through a pothole that was filled with water...no idea how deep it was. Ended up splitting the right front wonderful RF tire. The dealer replaced the tire (my cost - no insurance) and showed me the bent wheel. He suggested sending it out to have it straightened. It worked. I strongly suggest that method before buying a new wheel. GL.
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11-29-2018, 11:04 AM	#10
Luftwaffe1O1 Lieutenant 230 Rep 555 Posts Drives: M235i, 2000 Z3 Join Date: Mar 2015 Location: San Diego, CA iTrader: (0)	Just fyi discount tire also has a tire warranty for about 20-30 per tire. It sounds like you would have to completely destroy a rim for the bmw warranty to take effect, but not sure how this is helpful, as damage that severe you can probably use your car insurance anyways.
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11-29-2018, 01:27 PM	#11
morphomeman Major 593 Rep 1,219 Posts Drives: 2015 M235ix Join Date: May 2015 Location: United States iTrader: (1) Garage List 2016 BMW X3 [0.00] 2015 BMW M235ix [0.00]	It is important to realize that these warranty packages do not come from BMW. The dealer is a broker for an insurance company and the packages differ from insurer to insurer. OP clearly got a lousy package, which apparently does not cover cosmetic damage. A good package will run close to $2000 for 5 years, but it is worth it if you take the rims in regularly for cosmetic repair. And yes, these cars eat tires, especially the 19" rims.
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11-30-2018, 11:51 AM	#12
amw896 Major 583 Rep 1,117 Posts Drives: 2015 BMW M235i Join Date: Feb 2016 Location: ontario iTrader: (0) Garage List 2015 BMW M235i [10.00]	grab a sledge and crack it. Drop it off again and say here u go..... what a bunch of scammers...
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