Carly

jliuod · 10-20-2021, 09:22 AM

Purchased a Carly and its adaptor. Hooked it up and the Carly app does not even recognize the Carly universal adaptor. The red lights are on and also the blinking blue light are ok on the adaptor.

I tried the same phone with Bimmercode and the veepeak adaptor and it works fine.

I have contacted Carly and they have been asking what the problem was. It is very frustrating as we are in different time zone and each email exchanges takes a day or so to reply.

Anyone has this happen to them with the Carly adaptor?

Rich.Wolfson · 10-20-2021, 11:14 PM

Quote:

Originally Posted by jliuod

Anyone has this happen to them with the Carly adaptor?

Mine works fine. Are you sure you are connecting WiFi and not trying Bluetooth?

///Rich

Zircular · 10-21-2021, 06:46 AM

Dumb question: have you hit the “connect” button in the app? Their UI is a little cluttered IMO and it wasn’t completely obvious to me when I first got my dongle.

10-20-2021, 09:22 AM	#1
jliuod Second Lieutenant 147 Rep 203 Posts Drives: 21' M440I Join Date: Aug 2014 Location: northern california iTrader: (0)	Carly Purchased a Carly and its adaptor. Hooked it up and the Carly app does not even recognize the Carly universal adaptor. The red lights are on and also the blinking blue light are ok on the adaptor. I tried the same phone with Bimmercode and the veepeak adaptor and it works fine. I have contacted Carly and they have been asking what the problem was. It is very frustrating as we are in different time zone and each email exchanges takes a day or so to reply. Anyone has this happen to them with the Carly adaptor?
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10-21-2021, 06:46 AM	#3
Zircular Enlisted Member 21 Rep 46 Posts Drives: 2024 BMW X3 xDrive30i Join Date: Aug 2021 Location: TN, USA iTrader: (0)	Dumb question: have you hit the “connect” button in the app? Their UI is a little cluttered IMO and it wasn’t completely obvious to me when I first got my dongle.
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