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      06-24-2020, 10:20 AM   #1
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Apex wheels with cracks ,how does warranty works?

Hi everybody

do anybody have an apex wheel with cracks and know how does the warranty works?

i have a set of apex ec7 19in mounted in my car, they really look very nice, the past week one tire loosed air and i went to repaired my tire, at that point i was a 100% percent was the tire but i get amazed when the guy of the service center show me that my wheel have more than 5 cracks at the inside border of the wheel, the tire was in good condition and the wheel don't have any deformation or signs of abuse.

i don't track my car its my daily car and since covid i don't use it very often (3months ago) ,i don't remember to hit a pothole or something, i don't use runflats
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      06-25-2020, 04:59 PM   #2
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      06-25-2020, 06:22 PM   #3
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Hi Gerry,

I just spoke with Jake about your claim and your wheel replacement will be covered under warranty. I believe we already notified you via email, but I wanted to follow up here as well. Your replacement wheel should be shipping out tomorrow but if you have any questions, feel free to reach out!

-Tom
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      07-15-2020, 06:29 PM   #4
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Quote:
Originally Posted by Expert@ApexRaceParts View Post
Hi Gerry,

I just spoke with Jake about your claim and your wheel replacement will be covered under warranty. I believe we already notified you via email, but I wanted to follow up here as well. Your replacement wheel should be shipping out tomorrow but if you have any questions, feel free to reach out!

-Tom
Thanks for the fast response ,i have received my wheel.
awesome warranty to be honest.
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      07-15-2020, 06:43 PM   #5
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Quote:
Originally Posted by gerry25 View Post
Thanks for the fast response ,i have received my wheel.
awesome warranty to be honest.
Excellent, glad to hear you received your wheel!

Let us know if you need anything else!

-Tom
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