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      03-20-2014, 08:50 AM   #67
darkerosxx
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Originally Posted by golf4501 View Post
I'm not by far a speaker expert, but are you sure those door and back speakers aren't 2 ways? Looking at the speaker that appears it might be the case, and an audiophile I work with thought the same thing.

I'll try to post a picture that might show thru the grill when I get a chance here.
When BMW counts speakers, they count the mount points, not speakers sitting on top of other speakers.
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      03-20-2014, 09:00 AM   #68
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I'm not by far a speaker expert, but are you sure those door and back speakers aren't 2 ways? Looking at the speaker that appears it might be the case, and an audiophile I work with thought the same thing.

I'll try to post a picture that might show thru the grill when I get a chance here.
Have a look here http://www.etk.cc/bmw/EN/search/sele...+M235i/USA/65/
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      03-20-2014, 09:24 AM   #69
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Spoke with my dealer this morning, he's got a BMW rep there today and they're on the phone w. BMW NA. Confirmed no programmable EQ (so like the 1-series) and is going to find out the rest. Will keep you posted on what he finds out and proposed solution / rebate / whatever.
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      03-20-2014, 09:57 AM   #70
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Quote:
Originally Posted by BEM-S4 View Post
Spoke with my dealer this morning, he's got a BMW rep there today and they're on the phone w. BMW NA. Confirmed no programmable EQ (so like the 1-series) and is going to find out the rest. Will keep you posted on what he finds out and proposed solution / rebate / whatever.
Hate to sound dumb here but can you explain what programable EQ is ? Cause my 128 does have a graphic equlizer
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      03-20-2014, 10:04 AM   #71
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Great link thanks for posting that!
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      03-20-2014, 10:11 AM   #72
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Bottom line, everyone that ordered the HK option should demand a full refund. I'm sure this option was not what you expected. Please, everyone post their feedback from BMW USA on this matter as it will assist all of us with any claims.
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      03-20-2014, 10:13 AM   #73
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For those of you who requested rebates/refunds, has your car already been produced (ie not too late to just change the order)?

I'm thinking of doing the same however it wouldn't make sense since they could just tell me to change my order.
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      03-20-2014, 10:16 AM   #74
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Originally Posted by golf4501 View Post
I'll save it here for all to see:
It's now advertised as this!

Name:  hk.jpg
Views: 1585
Size:  37.8 KB
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      03-20-2014, 10:22 AM   #75
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Originally Posted by jrstech View Post
I have also requested a refund. Not sure how it will work out on my lease but it has to be at least $20/month. I will have an answer 3-4 days from now per BMW USA.
FYI, on a lease you wouldn't save 20/month.

You are only paying up to your residual of 62% (if you did 36 months at 12k/year).

So, you'd save 875 * 0.38 / 36 = $9.24/month plus tax so basically $10/month would be your savings on the lease.
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      03-20-2014, 10:23 AM   #76
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Quote:
Originally Posted by five3three View Post
It's now advertised as this!

Attachment 996785
Thanks for posting, I just sent that to my dealer. Hopefully we'll get some answers from him, he knows I'm pissed.
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      03-20-2014, 10:30 AM   #77
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Quote:
Originally Posted by five3three
Quote:
Originally Posted by golf4501 View Post
I'll save it here for all to see:
It's now advertised as this!

Attachment 996785
$875 for this shitty system...lol
My clock radio has better specs
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      03-20-2014, 10:38 AM   #78
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I would suggest everyone who ordered it to contact them, even if you purchased a car from a dealer directly that had this option, saying you were misled by this advertising.
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      03-20-2014, 10:41 AM   #79
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Quote:
Originally Posted by five3three View Post
It's now advertised as this!

Attachment 996785
lol i told you so...
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      03-20-2014, 10:50 AM   #80
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LOLOL man that was fast on the website update! I took another screenshot this morning and it was still 16 speakers. That's some serious bait and switch there.
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      03-20-2014, 10:54 AM   #81
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at least this means they actually screwed up and you guys should get some compensation... it's sad for the people that ordered thinking it was 16 but now when they go check it's 12 and they might think it was always like that
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      03-20-2014, 11:04 AM   #82
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How many of you guys would have upgraded knowing what we do now? Home audio I know what I am doing, car audio not so much. I haven't heard the HK in person, am I going to be seriously disappointed? My car is too far along to change now.
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      03-20-2014, 11:05 AM   #83
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Yeah at least there's proof now for those who want to fight it. I've already requested the price of the option be deducted from my final price once I pick up the car. I'm sure it's still an upgrade from the base sound system, but I can't say I would have paid $875 for such a small upgrade.
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      03-20-2014, 11:07 AM   #84
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Quote:
Originally Posted by th1rd3y3 View Post
Yeah at least there's proof now for those who want to fight it. I've already requested the price of the option be deducted from my final price once I pick up the car. I'm sure it's still an upgrade from the base sound system, but I can't say I would have paid $875 for such a small upgrade.
What do you think the upgrade is worth? $500? Less? I am seeking the full $875 since I am not getting what I was told I was getting and it's false advertising, but if they come back with a discount but not the full amount what do you think would be fair?
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      03-20-2014, 11:13 AM   #85
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What do you think the upgrade is worth? $500? Less? I am seeking the full $875 since I am not getting what I was told I was getting and it's false advertising, but if they come back with a discount but not the full amount what do you think would be fair?
I'd push for the whole thing, that's what I plan to do. You paid for an option you're not getting, I don't think that's unreasonable. If they don't reimburse you monetarily, I'd at minimum push for reimbursement in accessories or something. I don't have the final word on what will happen with mine, yet but that's my plan. I emailed my sales rep this morning, who forwarded the info to his BMW rep. In that time the description changed which just further validated my complaint.
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      03-20-2014, 11:15 AM   #86
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Quote:
Originally Posted by BEM-S4 View Post
What do you think the upgrade is worth? $500? Less? I am seeking the full $875 since I am not getting what I was told I was getting and it's false advertising, but if they come back with a discount but not the full amount what do you think would be fair?
Nothing short of them figuring out a way to put the advertised 16 speaker system in the car!

J/k, let's wait and see what they offer people, if anything. Has anybody actually compared the stock system to this mini upgrade system?
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      03-20-2014, 11:17 AM   #87
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Quote:
Originally Posted by th1rd3y3
Quote:
Originally Posted by BEM-S4 View Post
What do you think the upgrade is worth? $500? Less? I am seeking the full $875 since I am not getting what I was told I was getting and it's false advertising, but if they come back with a discount but not the full amount what do you think would be fair?
I'd push for the whole thing, that's what I plan to do. You paid for an option you're not getting, I don't think that's unreasonable. If they don't reimburse you monetarily, I'd at minimum push for reimbursement in accessories or something. I don't have the final word on what will happen with mine, yet but that's my plan. I emailed my sales rep this morning, who forwarded the info to his BMW rep. In that time the description changed which just further validated my complaint.
I was thinking the same thing, if I can't get the $875 but they make me whole with some sort of discount and a credit to use for stuff I was going to buy anyway (ie floor mats, trunk liner, etc) it's cheaper for them and the same difference to me. As long as I get $875 worth of compensation one way or the other I'm happy.
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      03-20-2014, 12:07 PM   #88
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Originally Posted by BEM-S4 View Post
I was thinking the same thing, if I can't get the $875 but they make me whole with some sort of discount and a credit to use for stuff I was going to buy anyway (ie floor mats, trunk liner, etc) it's cheaper for them and the same difference to me. As long as I get $875 worth of compensation one way or the other I'm happy.
Did you lease or buy? B/c for those who leased I'd be surprised if it'd be possibly to justify more than the actual amount paid for it during the course of the lease, which would only be just over $330 in most cases versus the $875 full price.
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