Finally made whole again by Carvana

F22leo · 08-19-2021, 04:41 PM

So after almost 4 months with an m235 that was sold to me with a tuned ecu and what turned out to be a blown engine I have a working car again. Carvana made things right and swapped out the broken m235i for a much nicer and fully functioning example of the 235. The car I chose for the swap is also a 2015, but it only has 39k miles compared to 50k on the other, and many more features (backup camera, cold weather package, Harmon Kardon etc) and best of all a coral red interior. Also love the glacier silver metallic paint a lot more than the alpine white. Needless to say I'm extremely excited to finally enjoy the m235i and happy Carvana made this situation right.

F22leo · 08-19-2021, 04:48 PM

celsdogg · 08-19-2021, 04:49 PM

glad to hear it worked out for you!

my uncle is struggling to get a f10 delivered to him right now. they keep moving the date.

TAZ007 · 08-19-2021, 05:31 PM

Happy to hear they made you whole. Congrats and enjoy the silver bullet ya got.

Ajowhan · 08-20-2021, 08:15 AM

Quote:

Originally Posted by e92leo

So after almost 4 months with an m235 that was sold to me with a tuned ecu and what turned out to be a blown engine I have a working car again. Carvana made things right and swapped out the broken m235i for a much nicer and fully functioning example of the 235. The car I chose for the swap is also a 2015, but it only has 39k miles compared to 50k on the other, and many more features (backup camera, cold weather package, Harmon Kardon etc) and best of all a coral red interior. Also love the glacier silver metallic paint a lot more than the alpine white. Needless to say I'm extremely excited to finally enjoy the m235i and happy Carvana made this situation right.

That is awesome! Congratulations! Glad they make it right!

Out of curiosity, in that 4 months, what was the process like between you and Carvana?

Was Carvana just having you try different solutions first such as repair and stuff first? Or did you have to keep asking for resolution? Or was it smooth sailing?

F22leo · 08-20-2021, 09:03 PM

Quote:

Originally Posted by Ajowhan

Quote:

Originally Posted by e92leo

So after almost 4 months with an m235 that was sold to me with a tuned ecu and what turned out to be a blown engine I have a working car again. Carvana made things right and swapped out the broken m235i for a much nicer and fully functioning example of the 235. The car I chose for the swap is also a 2015, but it only has 39k miles compared to 50k on the other, and many more features (backup camera, cold weather package, Harmon Kardon etc) and best of all a coral red interior. Also love the glacier silver metallic paint a lot more than the alpine white. Needless to say I'm extremely excited to finally enjoy the m235i and happy Carvana made this situation right.

That is awesome! Congratulations! Glad they make it right!

Out of curiosity, in that 4 months, what was the process like between you and Carvana?

Was Carvana just having you try different solutions first such as repair and stuff first? Or did you have to keep asking for resolution? Or was it smooth sailing?

At first I was told I had no choice but to get the car fixed, since I was outside 7 day return window (which I was okay with at first since I was under the impression it was gonna get a brand new engine from bmw) but it turns out the warranty company Carvana uses has the authority to choose where the part that goes in the car comes from, even though it was at a bmw dealership. The main reason they took the car back is because I had clear evidence that the car was sold to me with a tuned ecu and a compromised engine, (since I brought to bmw the second day it was in my possession, because it had a drivetrain malfunction). In retrospect I should've given the car back immediately after it got the drive malfunction day 1 but I was under the impression it was something minor. Lot of phone calls back and forth but I wouldn't say they were trying to give me a hard time at all, very friendly to work with and try to help the best they can within the protocol of the company, all I know is I wouldn't of had a positive outcome if I bought that same car from some used car dealer or private seller.

TheSniper · 08-20-2021, 09:17 PM

That's great news! And glad to see there are still companies around that make things right.

Nickies · 08-20-2021, 09:34 PM

Quote:

Originally Posted by e92leo

This should be a lesson for everybody to never buy a car with any mods. In my opinion they are all ticking bombs to explode sooner or later.

WolfGTI · 08-20-2021, 09:44 PM

A well modded car, with receipts from reputable shops, quality after market parts and maintenance receipts as well as a conscientious owner is not an issue. However many BMWs are leased and tuned, then get the crap beaten out by the leasee and then returned.

Quote:

Originally Posted by Nickies

This should be a lesson for everybody to never buy a car with any mods. In my opinion they are all ticking bombs to explode sooner or later.

bcwalks2 · 08-21-2021, 12:26 AM

While we’re on the topic, stay away from Vroom. They might list sell your car to someone else before even cutting you a check. Then, make you call 8x to figure out where your money is at.

I’d sell a car all day long to them. Avoid buying.

F22leo · 08-21-2021, 11:24 AM

Quote:

Originally Posted by WolfGTI

A well modded car, with receipts from reputable shops, quality after market parts and maintenance receipts as well as a conscientious owner is not an issue. However many BMWs are leased and tuned, then get the crap beaten out by the leasee and then returned.

Quote:

Originally Posted by Nickies

This should be a lesson for everybody to never buy a car with any mods. In my opinion they are all ticking bombs to explode sooner or later.

I just think that any car that has been modded to go faster or look "cooler" has inherently been beat on by the previous owner, obviously not true for every situation but a rule of thumb I'll stick to from now on.

F22leo · 08-21-2021, 11:29 AM

Quote:

Originally Posted by Nickies

Quote:

Originally Posted by e92leo

This should be a lesson for everybody to never buy a car with any mods. In my opinion they are all ticking bombs to explode sooner or later.

That's spot on in my opinion

dradernh · 08-21-2021, 11:55 AM

Quote:

Originally Posted by e92leo

I just think that any car that has been modded to go faster or look "cooler" has inherently been beat on by the previous owner, obviously not true for every situation but a rule of thumb I'll stick to from now on.

When you see "adult owned" in the ad, the seller is trying to tell you he's not that guy and that you may want to check the car out anyway. That's assuming you want the modifications, of course.

IndyRed128i · 09-22-2021, 08:29 PM

Quote:

Originally Posted by bcwalks2

While we’re on the topic, stay away from Vroom. They might list sell your car to someone else before even cutting you a check. Then, make you call 8x to figure out where your money is at.

I’d sell a car all day long to them. Avoid buying.

Sounds like what CNC Motors has been accused of...

Neverlost99 · 09-24-2021, 09:19 AM

Social media can make or break a company. This 'review' moves the needle back to zero, however, they do tell you they do a full review and it seems they didn't do squat before selling you this car. Many others are likely to suffer in silence.

Lucky13 · 09-24-2021, 10:11 AM

I’ve got a silver with red interior also, you will love the combo. Mines a manual though, 2014 with 21,000 miles.

F22leo · 09-24-2021, 12:24 PM

Quote:

Originally Posted by Lucky13

I've got a silver with red interior also, you will love the combo. Mines a manual though, 2014 with 21,000 miles.

Yes I really do love the silver with the red interior, a really classy look imo lol.

Ron Jeffries · 09-24-2021, 03:14 PM

It's good to hear that they sorted out the issue, speaks well for them. Congrats!, great-looking car!

selbyp93 · 09-25-2021, 06:41 AM

Congrats! The red interior looks amazing. Enjoy your ride.

g.m00 · 10-21-2021, 07:56 AM

Love the silver, but dig the red even more

08-19-2021, 04:41 PM	#1
F22leo First Lieutenant 244 Rep 344 Posts Drives: 2015 M235i Join Date: Sep 2019 Location: Ny iTrader: (0)	So after almost 4 months with an m235 that was sold to me with a tuned ecu and what turned out to be a blown engine I have a working car again. Carvana made things right and swapped out the broken m235i for a much nicer and fully functioning example of the 235. The car I chose for the swap is also a 2015, but it only has 39k miles compared to 50k on the other, and many more features (backup camera, cold weather package, Harmon Kardon etc) and best of all a coral red interior. Also love the glacier silver metallic paint a lot more than the alpine white. Needless to say I'm extremely excited to finally enjoy the m235i and happy Carvana made this situation right. Attached Images
	Appreciate 5 MLJR235116.50 WolfGTI716.00 TheSniper25.50 Neverlost9945.50 g.m00149.00 Tweet Quote

08-19-2021, 04:48 PM	#2
F22leo First Lieutenant 244 Rep 344 Posts Drives: 2015 M235i Join Date: Sep 2019 Location: Ny iTrader: (0)	Attached Images
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08-19-2021, 04:49 PM	#3
celsdogg E4 Mafia 323 Rep 412 Posts Drives: E30, E36/5, E46, F22, F30 Join Date: Apr 2018 Location: MD iTrader: (0) Garage List 1990 BMW 325i [0.00] 1998 BMW 318ti [0.00] 2003 BMW 325i [0.00] 2015 BMW 335i [0.00] 2015 BMW M235i [0.00]	glad to hear it worked out for you! my uncle is struggling to get a f10 delivered to him right now. they keep moving the date. __________________ Squad - '90 E30 325i MT (225k) \| '98 E36/5 318ti MT (153k) \| '03 E46 325i MT (152k)\| '15 F22 M235i MT (60k) \| '15 F30 335i MT (80k) KIA - '91 E30 325i AT (146k) \| '02 E46 325i MT (212k) Bring back the purple M stripe
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08-19-2021, 05:31 PM	#4
TAZ007 Colonel 1847 Rep 2,760 Posts Drives: 2021 Z4 M40 Join Date: May 2021 Location: Texas iTrader: (0) Garage List 2021 Z4 M40 [5.00]	Happy to hear they made you whole. Congrats and enjoy the silver bullet ya got.
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08-20-2021, 09:17 PM	#7
TheSniper Private 26 Rep 74 Posts Drives: M235i xDrive Join Date: Oct 2019 Location: Detroit iTrader: (0)	That's great news! And glad to see there are still companies around that make things right. __________________ 2016 M235i xDrive Dinan Stage 4 Tune (Big turbo, exhaust, intercooler, etc) Dinan lowering springs, bump stops, front and rear sway bars.
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08-21-2021, 12:26 AM	#10
bcwalks2 First Lieutenant 274 Rep 399 Posts Drives: 2016 M235i & 2018 X3 M40i Join Date: Aug 2020 Location: Illinois iTrader: (0)	While we’re on the topic, stay away from Vroom. They might list sell your car to someone else before even cutting you a check. Then, make you call 8x to figure out where your money is at. I’d sell a car all day long to them. Avoid buying.
	Appreciate 2 spidy512493.00 F22leo244.00 Quote

09-24-2021, 09:19 AM	#15
Neverlost99 Private First Class 46 Rep 101 Posts Drives: 2105 228ix Join Date: Dec 2018 Location: Florida iTrader: (0)	Social media can make or break a company. This 'review' moves the needle back to zero, however, they do tell you they do a full review and it seems they didn't do squat before selling you this car. Many others are likely to suffer in silence. __________________ neverlost99
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09-24-2021, 10:11 AM	#16
Lucky13 Lucky13 211 Rep 1,762 Posts Drives: 2014 M235 manual, 2020 X3 30X Join Date: Mar 2007 Location: Columbia, S.C. iTrader: (0)	I’ve got a silver with red interior also, you will love the combo. Mines a manual though, 2014 with 21,000 miles. __________________ 1995 325i, 1996 328ci, 1997 528i, 1997 Z3 2.8, 2000 528i, 2001 X5 3.0, 2001 330i Convertible, 2002 M3 Convertible, 2003 M3 Coupe, 2004 M3 Coupe, 2004 Z4 3.0, 2004 X3 3.0, 2007 X3 3.0, 2007 335i Convertible, 2013 X1 28 sdrive, 2014 M235 manual, 2020 X3 30i Xdrive
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09-24-2021, 03:14 PM	#18
Ron Jeffries Old Member. Old in general, actually. 388 Rep 889 Posts Drives: 2018 M240i xDrive convertible Join Date: Feb 2013 Location: Michigan iTrader: (0)	It's good to hear that they sorted out the issue, speaks well for them. Congrats!, great-looking car!
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09-25-2021, 06:41 AM	#19
selbyp93 Private First Class 164 Rep 145 Posts Drives: F22 M235i Join Date: Sep 2021 Location: London, UK iTrader: (0)	Congrats! The red interior looks amazing. Enjoy your ride.
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10-21-2021, 07:56 AM	#20
g.m00 Second Lieutenant 149 Rep 245 Posts Drives: M2 & M2C Join Date: Jul 2021 Location: Manchester, UK iTrader: (0)	Love the silver, but dig the red even more
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