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      03-18-2014, 10:20 AM   #45
golf4501
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Quote:
Originally Posted by jrstech View Post
I have the tech package and there is no EQ or L7.
I was referring to the original poster who had a 328 with Tech and said he was able to have the L7 and EQ coded. Just wondering if that would only be the case then for those that only have Tech. Since I don't have Tech, I'm hoping it isn't.

Last edited by golf4501; 03-18-2014 at 10:22 PM..
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      03-18-2014, 10:14 PM   #46
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wow bmw is really ripping ppl off here
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      03-19-2014, 11:18 AM   #47
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More speakers does not equal better sound, but the software issue is worrying. No one wants to pay for a gimpy version of the system.
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      03-19-2014, 12:04 PM   #48
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Just got confirmation from BMW genius that the HK system on the M235 is a 12 optimized speaker system without EQ and i7. I have requested a refund for the option I paid $875 for. Don't get me wrong, it does sound good but nothing like the HK system you might be expecting.
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      03-19-2014, 12:42 PM   #49
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Quote:
Originally Posted by jrstech View Post
Just got confirmation from BMW genius that the HK system on the M235 is a 12 optimized speaker system without EQ and i7. I have requested a refund for the option I paid $875 for. Don't get me wrong, it does sound good but nothing like the HK system you might be expecting.

damn this sucks. how would we get our money back
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      03-19-2014, 01:13 PM   #50
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Well I just emailed the BMW genius as well so I can have confirmation one way or the other, but if it's not the system they advertised, I'm not paying $875 for it. My car is already out of production and waiting for a ship at port. I'm hoping once I get some confirmation I can work with my sales adviser to resolve it.
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      03-19-2014, 01:20 PM   #51
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Can someone summarize the 12 speakers then? I know there is a speaker in the middle of the dash (mid range), 2 subs under the seats, one in each door panel, 1 on each pillar and 2 on the back lid. That's 9, so obviously some of then are 2 or 3 way then? So perhaps it is indeed 16, but I certainly need to see a definitive list.
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      03-19-2014, 01:33 PM   #52
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take a screenshot of the configurator saying it's a 16 speaker before they change it lol
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      03-19-2014, 02:41 PM   #53
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Originally Posted by pikcachu View Post
take a screenshot of the configurator saying it's a 16 speaker before they change it lol
I'll save it here for all to see:
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      03-19-2014, 02:45 PM   #54
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Quote:
Originally Posted by jrstech View Post
Just got confirmation from BMW genius that the HK system on the M235 is a 12 optimized speaker system without EQ and i7. I have requested a refund for the option I paid $875 for. Don't get me wrong, it does sound good but nothing like the HK system you might be expecting.
I just got my e mail response back from BMW Genius. Turns out my 228I has 12 speakers instead of 16 and a 360 Watt amp instead of 600
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      03-19-2014, 02:57 PM   #55
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Originally Posted by tccox View Post
I just got my e mail response back from BMW Genius. Turns out my 228I has 12 speakers instead of 16 and a 360 Watt amp instead of 600
so the real question is, how can we expect to get compensated for this? mines already on the carrier as well.
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      03-19-2014, 03:18 PM   #56
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I would send an email to your dealer and another to BMW NA and see what they say... the more people complain the better :-D
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      03-19-2014, 03:43 PM   #57
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Would also suggest everyone go to the BMW us site an download a copy of the PDF file 2 series standard and optional equipment. It CLEARLY states 16 speakers and 600 watts for the HK system. I imagine that file might not be avaliable shortly.
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      03-19-2014, 04:04 PM   #58
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Quote:
Originally Posted by golf4501 View Post
I plan to read the manuals this weekend to see if I can find anything, but so far that's all I see. My CA called me earlier and confirmed it as well, based on another 235 they sold. The iDrive stuff I have seen so far all looks pretty simple. I know someone posted a HP/torque curve graph from the display, but not sure if I have that either (I didn't get Technology Package).
hey golf, would you be able to take a picture of where the speakers are located? want to see which one were missing..

6 tweeters, 4 midrange speakers located in the door panels and 2 midrange speakers located under the rear shelf space, 2 bass speakers located under the front seats, 1 midrange center channel speaker and 1 tweeter located in the instrument cluster
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      03-19-2014, 04:05 PM   #59
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Does anyone know the specs of the HK system in the 1-series. I'm wondering if it's the same as that?

Edit 2: I found this:

http://www.bmw.harmankardon.com/en/v...cal-coupe.aspx

Coupe: 300W, 10 speakers, L7 DSP.

Last edited by Bahuba; 03-19-2014 at 04:18 PM..
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      03-19-2014, 04:24 PM   #60
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Quote:
Originally Posted by tccox View Post
Would also suggest everyone go to the BMW us site an download a copy of the PDF file 2 series standard and optional equipment. It CLEARLY states 16 speakers and 600 watts for the HK system. I imagine that file might not be avaliable shortly.
I have downloaded this and if I don't have 16 I may make a mini fuss to BMW.
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      03-19-2014, 05:16 PM   #61
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Center dash 2 speakers (tweeter & mid driver)
Doors 4 speakers (tweeter & mid driver)
Under seats 2 speakers (woofers)
Rear deck 4 speakers (tweeter & mid driver)

Total 12 speakers and no EQ or L7 settings.

The 16 speakers they advertise would be if the rear side panels had speakers as in the 4.
BMW cust service advised me to tell anyone which is everyone who ordered the HK system to file a complaint directly to BMW USA cust service. Unless it doesn't bother you spending $875 for upgraded speakers!
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      03-19-2014, 06:04 PM   #62
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I sent the following to customerrelations@bmwusa.com. I'll let you know if they ever respond.

============================

To whom it may concern,

I have ordered a 2014 M235i, production number XXXXXXX, with the $875 optional HK premium sound system. This upgrade was advertised as a 16 speaker, 600W system.

It has, however, come to my attention that this is not the case, that it is a 12 speaker and 360W system, and does not have the HK surround sound processing.

As such, I am requesting a refund or rebate for the $875 of the system to be applied to the sale price of the car.

Sincerely,


Screenshot taken 3/19/2014:

Inline image 1
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      03-19-2014, 06:04 PM   #63
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Oh, and thank you all for digging into this so diligently.
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      03-19-2014, 06:14 PM   #64
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Quote:
Originally Posted by jbenderhof View Post
Oh, and thank you all for digging into this so diligently.
+1 for sure. Emailed my dealer and plan to contact BMW directly as well. We should 100% get what we're paying for or a refund. Hell I'd even be happy w a credit to spend on performance parts or winter wheels or whatever. Would only cost them half as much that way.
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      03-19-2014, 07:00 PM   #65
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Quote:
Originally Posted by jrstech View Post
Center dash 2 speakers (tweeter & mid driver)
Doors 4 speakers (tweeter & mid driver)
Under seats 2 speakers (woofers)
Rear deck 4 speakers (tweeter & mid driver)

Total 12 speakers and no EQ or L7 settings.

The 16 speakers they advertise would be if the rear side panels had speakers as in the 4.
BMW cust service advised me to tell anyone which is everyone who ordered the HK system to file a complaint directly to BMW USA cust service. Unless it doesn't bother you spending $875 for upgraded speakers!
I'm not by far a speaker expert, but are you sure those door and back speakers aren't 2 ways? Looking at the speaker that appears it might be the case, and an audiophile I work with thought the same thing.

I'll try to post a picture that might show thru the grill when I get a chance here.
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      03-19-2014, 07:15 PM   #66
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Quote:
Originally Posted by jbenderhof View Post
I sent the following to customerrelations@bmwusa.com. I'll let you know if they ever respond.

============================

To whom it may concern,

I have ordered a 2014 M235i, production number XXXXXXX, with the $875 optional HK premium sound system. This upgrade was advertised as a 16 speaker, 600W system.

It has, however, come to my attention that this is not the case, that it is a 12 speaker and 360W system, and does not have the HK surround sound processing.

As such, I am requesting a refund or rebate for the $875 of the system to be applied to the sale price of the car.

Sincerely,


Screenshot taken 3/19/2014:

Inline image 1
I have also requested a refund. Not sure how it will work out on my lease but it has to be at least $20/month. I will have an answer 3-4 days from now per BMW USA.
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