[xojustin]

My M has had some issues, some of which the members of this forum shared, but most seemed to be able to get fixed / handled by myself or the dealer (still wish we had a better fix for the steering wheel)...but regardless, there was one issue that I seemed to be in the minority of: A loud popping / cracking noise coming from the sunroof shade.

It started happening out of nowhere and could easily be recreated by just pushing slightly on the shade. I tried to diagnose the issue myself, brought it up in multiple forums, and brought the car into the dealer 3 seperate ocassions...but was met with either "We can't find the issue" or "There isn't an issue."

Finally, I had enough, I knew I wasn't crazy, so I told my local dealer that I don't care if it's covered or not, please just replace the shade and I will pay out of pocket.

Well, when they took off the headliner to reach the shade, they noticed the sunroof cassette / rack had a huge crack in it. We were all pretty stumped as to what could cause this. Unfortunately it's not covered under warranty however since I continued to bring the car in for the same issue, they were nice enough to replace the entire cassette and shade for me free of charge (apparently a $2k part).

No idea what could've caused this, but glad it's finally taken care of. Sorry if I blew up on anyone



Edit: Video won't upload / will try again tomorrow

[3rdcoast228i]

Wow! Surprised they said it wasn't covered under warranty?

[crabu2]

Unless you don't have a warranty on your car, that's a covered part. I think they're messing with you to let you think they ate $2k out of the goodness of their heart.

[mrfattbill]

Originally Posted by crabu2

Unless you don't have a warranty on your car, that's a covered part. I think they're messing with you to let you think they ate $2k out of the goodness of their heart.

QFT.

Bill

[2msport]

Originally Posted by crabu2

Unless you don't have a warranty on your car, that's a covered part. I think they're messing with you to let you think they ate $2k out of the goodness of their heart.

Absolutely no doubt this is the case.

[3rdcoast228i]

I agree with crabu2's statement as well.

[xojustin]

Originally Posted by crabu2

Unless you don't have a warranty on your car, that's a covered part. I think they're messing with you to let you think they ate $2k out of the goodness of their heart.

I wouldn't doubt it.

This is the same dealership that I refused to buy a car from after one of the salesmen told me "I don't think you know what you're talking about" when I was comparing prices of M235's and told him he was asking about $5k more than a dealership 20 miles away.

I'm used to the extreme douche-y-ness I've grown accustomed to expect over the years from bimmer dealerships unfortunately

[mrfattbill]

Originally Posted by xojustin

I wouldn't doubt it.

This is the same dealership that I refused to buy a car from after one of the salesmen told me "I don't think you know what you're talking about" when I was comparing prices of M235's and told him he was asking about $5k more than a dealership 20 miles away.

I'm used to the extreme douche-y-ness I've grown accustomed to expect over the years from bimmer dealerships unfortunately

Call BMW USA and report the dealership.

http://www.bmwusa.com/Standard/Content/ContactUs/

Bill