My peeling exhaust tip saga has come to an end

BrettKA7 · 06-22-2020, 03:12 PM

I got my 2017 M240i in early May, 2020 with about 1.5 years of the original warranty remaining.

First time I cleaned it, I noticed the black chrome finish was peeling off the chrome underneath. It was clear what was happening - exhaust gases and moisture had caused the finish to fail.

Took it to BMW dealer #1. They took photos of it, had regional look at it, and decided it is not covered under warranty.

BMW dealer #2 (50 miles away, in a different county) came to the same conclusion.

This was extremely frustrating as BMW wants $150 for 2 exhaust tips that aren't going to hold up. There is no impact, no scratching, simply the finish failing as photographed.

Over the past month, I've made 5 calls to BMW USA. They got progressively more and more annoyed and their official stance on it is simply "the exhaust system is intact and the finish failing was caused by an outside source. That outside source is moisture."

Moisture. As in the moisture the car literally creates. How is that an outside source? They never did answer that question of mine.

I've had several BMWs and I've replaced exhaust tips in the past out of warranty, but this is just unbelievable. I'll probably replace the tips with chrome to avoid this happening again and will definitely not be buying BMW parts for this.

chattanooga240 · 06-22-2020, 03:21 PM

It's you again.

Man, there is just no way I am settling on this one. (Especially given this is completely due to their half assed paint/clear coat process)

I may go get mine replaced again just for fun, and tell them about how you've been treated with your issue. I can promise you if you come visit me in Chattanooga, my dealer here will take care of you. (Or we could go to Fields BMW in Orlando and get them swapped out as well)

Shameful service by BMW, and I cannot believe someone hasn't just went ahead and taken care of you on this.

BrettKA7 · 06-22-2020, 04:23 PM

Quote:

Originally Posted by nvmaddog

It's you again.

Man, there is just no way I am settling on this one. (Especially given this is completely due to their half assed paint/clear coat process)

I may go get mine replaced again just for fun, and tell them about how you've been treated with your issue. I can promise you if you come visit me in Chattanooga, my dealer here will take care of you. (Or we could go to Fields BMW in Orlando and get them swapped out as well)

Shameful service by BMW, and I cannot believe someone hasn't just went ahead and taken care of you on this.

Haha, I appreciate it! I'm in Orange County, CA so Florida is a bit of a trek

Just realized I never uploaded pics but they are up now. I have some chrome 340i tips I'm gonna throw on now. F it!

BrettKA7 · 06-22-2020, 09:51 PM

Just in case anyone wants to see what an M235i or M240i looks like with chrome exhaust tips:

Gilles79 · 06-23-2020, 11:29 AM

I think you need a new licence plate frame...

Throttlesteer14 · 06-23-2020, 03:30 PM

I've never looked that closely at my exhaust tips. I guess this is one area I expect to be dirty and not worry about. That being said, the finish shouldn't flake off like that in 3 years.

AUSf22 · 06-23-2020, 10:43 PM

Get the M performance exhaust tips, they are steel and are much more durable. Had mine for 4-5 years and after a good polish they looked like new again.

Murf · 07-04-2020, 03:48 PM

Quote:

Originally Posted by AUSf22

Get the M performance exhaust tips, they are steel and are much more durable. Had mine for 4-5 years and after a good polish they looked like new again.

I don't think they fit the stock exhaust - there is a post that keeps them from being pressed all the way on. The stock tips have a slot that it fits in.

Jcoop901 · 07-04-2020, 03:57 PM

Glad my 2017 had the MPE exhaust and tips fitted. Truly a joke to see this on a BMW and not have them make it right.

B58togo · 07-04-2020, 04:14 PM

I have five pair of BMS tips I'm going to list shortly for sale. I have chrome straight cut that I ran for a week, chrome angle cut (brand new, still sealed), black chrome straight cut, black chrome angle cut and matte black, ceramic coated straight cut.

https://www.2addicts.com/forums/show....php?t=1194295

Rocky58 · 07-04-2020, 11:17 PM

Quote:

Originally Posted by Gilles79

I think you need a new licence plate frame...

I was so happy with Greg Poland and Pacific BMW that i’ve kept their frame on.

Gilles79 · 07-05-2020, 12:10 PM

Oops, so sorry, my lame attempt at humour. I somehow thought those were the guys you were not happy with.

06-22-2020, 03:12 PM	#1
BrettKA7 Captain 567 Rep 776 Posts Drives: F22 M240i Join Date: Jun 2017 Location: Huntington Beach iTrader: (0)	I got my 2017 M240i in early May, 2020 with about 1.5 years of the original warranty remaining. First time I cleaned it, I noticed the black chrome finish was peeling off the chrome underneath. It was clear what was happening - exhaust gases and moisture had caused the finish to fail. Took it to BMW dealer #1. They took photos of it, had regional look at it, and decided it is not covered under warranty. BMW dealer #2 (50 miles away, in a different county) came to the same conclusion. This was extremely frustrating as BMW wants $150 for 2 exhaust tips that aren't going to hold up. There is no impact, no scratching, simply the finish failing as photographed. Over the past month, I've made 5 calls to BMW USA. They got progressively more and more annoyed and their official stance on it is simply "the exhaust system is intact and the finish failing was caused by an outside source. That outside source is moisture." Moisture. As in the moisture the car literally creates. How is that an outside source? They never did answer that question of mine. I've had several BMWs and I've replaced exhaust tips in the past out of warranty, but this is just unbelievable. I'll probably replace the tips with chrome to avoid this happening again and will definitely not be buying BMW parts for this. Attached Images __________________ M240i \| Mineral White \| Coral Red
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06-22-2020, 09:51 PM	#4
BrettKA7 Captain 567 Rep 776 Posts Drives: F22 M240i Join Date: Jun 2017 Location: Huntington Beach iTrader: (0)	Just in case anyone wants to see what an M235i or M240i looks like with chrome exhaust tips: Attached Images __________________ M240i \| Mineral White \| Coral Red
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06-23-2020, 11:29 AM	#5
Gilles79 Private First Class 87 Rep 117 Posts Drives: 2018 M240i cabrio, 2022 X5 40i Join Date: Dec 2018 Location: Ontario, Canada iTrader: (0)	I think you need a new licence plate frame...
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06-23-2020, 03:30 PM	#6
Throttlesteer14 Captain 1101 Rep 649 Posts Drives: 17 M240 ix, 14 Cayman S Join Date: Apr 2020 Location: Washington iTrader: (0)	I've never looked that closely at my exhaust tips. I guess this is one area I expect to be dirty and not worry about. That being said, the finish shouldn't flake off like that in 3 years.
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06-23-2020, 10:43 PM	#7
AUSf22 Lieutenant Colonel 2689 Rep 1,977 Posts Drives: 2020 M2C HS & Ferrari Roma Join Date: Sep 2014 Location: Sydney, Australia iTrader: (0) Garage List 2020 M2 Competition [9.83]	Get the M performance exhaust tips, they are steel and are much more durable. Had mine for 4-5 years and after a good polish they looked like new again. Attached Images __________________ 2020 M2 Competition \| Hockenheim Silver \| 437M Wheels / 763M Wheels \| RHD \| 2NH Brakes OEM M2 CS Steering Wheel \| MP Carbon Steering Wheel Trim \| MP Pedals \| MP Dash \| MP Interior Kit OEM M2 CS Bonnet \| M Performance Coilovers \| MP Rear Spoiler \| MP Rear Diffuser\| Perl Carbon Front Lip \| Remus Race Exhaust
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06-22-2020, 03:21 PM	#2
chattanooga240 Lieutenant 213 Rep 422 Posts Drives: 2019 M240i Join Date: Mar 2016 Location: Chattanooga iTrader: (0)	It's you again. Man, there is just no way I am settling on this one. (Especially given this is completely due to their half assed paint/clear coat process) I may go get mine replaced again just for fun, and tell them about how you've been treated with your issue. I can promise you if you come visit me in Chattanooga, my dealer here will take care of you. (Or we could go to Fields BMW in Orlando and get them swapped out as well) Shameful service by BMW, and I cannot believe someone hasn't just went ahead and taken care of you on this.
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07-04-2020, 03:57 PM	#9
Jcoop901 Southern Fried 139 Rep 140 Posts Drives: BMW M240i Join Date: May 2020 Location: TN iTrader: (0) Garage List 2017 BMW M240i [9.00]	Glad my 2017 had the MPE exhaust and tips fitted. Truly a joke to see this on a BMW and not have them make it right.
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07-04-2020, 04:14 PM	#10
B58togo Major 807 Rep 1,368 Posts Drives: M240i Join Date: Feb 2017 Location: NY iTrader: (0)	I have five pair of BMS tips I'm going to list shortly for sale. I have chrome straight cut that I ran for a week, chrome angle cut (brand new, still sealed), black chrome straight cut, black chrome angle cut and matte black, ceramic coated straight cut. https://www.2addicts.com/forums/show....php?t=1194295 __________________ 2017 M240i/ ZF8 Pure Drivetrain Solutions Stage 1 & torque converter/xHP/ Pure 800 cast/ DS2/ E40 Doug Newton tuned/ ER catless DP/ Remus axle back/ BMS intake/ FTP CP/ M Performance LSD
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07-05-2020, 12:10 PM	#12
Gilles79 Private First Class 87 Rep 117 Posts Drives: 2018 M240i cabrio, 2022 X5 40i Join Date: Dec 2018 Location: Ontario, Canada iTrader: (0)	Oops, so sorry, my lame attempt at humour. I somehow thought those were the guys you were not happy with.
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