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2Addicts | BMW 2-Series forum Technical Topics Navigation, iDrive, Audio, Video, Bluetooth, Phone, Cameras, Electronics iDrive crashing, randomly muting...anyone else have this happen?

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      04-12-2017, 12:00 PM   #1
mattc1176
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iDrive crashing, randomly muting...anyone else have this happen?

I had a weird issue while driving a few weeks ago, all of a sudden my radio just mutes itself. I still see the display and can change stations and sources and it looks like everything is playing as normal, just no sound and theres the mute icon up top (tried every button and knob and nothing fixed it). Restarting the car doesn't fix it, it just randomly comes back on. Now yesterday the same thing happened, but then the whole iDrive screen crashed and went black. Restarting the car didn't fix this either, but again it randomly came back on a few minutes later.

I bringing it in on Monday but hoping someone here had a similar issue and knows of a fix. I have a feeling I'll bring it in and not be able to recreate it and they'll tell me I'm crazy.
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      04-13-2017, 06:57 AM   #2
orangeglim
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Mine hasn't muted itself before but I have had iDrive crash and reboot a couple times. Sometimes it seems to be caused most often by the bluetooth connection with my iPhone. However, the last time it happened I had satellite radio on and couldn't change the channel. I could scroll through them with the little wheel on the steering wheel but couldn't actually select a station. Eventually the whole thing crashed, went black, and came back on shortly thereafter.
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      06-11-2021, 11:54 AM   #3
SPYLI
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Quote:
Originally Posted by orangeglim View Post
Mine hasn't muted itself before but I have had iDrive crash and reboot a couple times. Sometimes it seems to be caused most often by the bluetooth connection with my iPhone. However, the last time it happened I had satellite radio on and couldn't change the channel. I could scroll through them with the little wheel on the steering wheel but couldn't actually select a station. Eventually the whole thing crashed, went black, and came back on shortly thereafter.
Did you solve the prob?
Mine, 2014, 428i cab is having the same prob. But the interesting thing is, when you try to used comfort mode, air-con on (a must), everything would go back to normal slowly, it took time.
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