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      11-25-2018, 03:37 PM   #1
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Urgent: need IT help!

For some reason, as of last night, when I go to slickdeals.net and click on a link there, my iPhone would open up a new window and prompted me with 192.168.1.1 to login to my router. It also has the phrase “password will be sent unencrypted.” Funny thing is if I type in the address in the browser, it would work fine. Another thing is that Netflix and YouTube stream just fine, but not Amazon videos. Amazon videos kept saying that I’m not connected to the internet and would only work on LTE. Even tried deleting and reinstalling the app.

I’ve tried clearing browsers history, restarting my network settings, restarted the modem/router, etc. Just for kicks I tried my MacBook to see if it has the same problem and sure enough it does. It’s annoying as fuck and driving me crazy. Any thoughts?
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      11-25-2018, 03:41 PM   #2
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Wesbites like Best Buy, Target work just fine opening links from Slickdeals but not Ebay, Coleman, BuyDig, etc.
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      11-25-2018, 04:06 PM   #3
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Sounds like you're having DNS issues on your iPhone. Posting the model of your home router may help, although it's unlikely that your router's built-in firewall has SSL intercept/inspection.

Other things to check:

1. Does another network end point present the same gateway redirect when streaming Amazon video?

2. Have you power cycled the router?

3. Power cycled the iPhone?

4. Verify Network Settings on the iPhone?
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      11-25-2018, 04:13 PM   #4
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Quote:
Originally Posted by nars3000 View Post
Sounds like you're having DNS issues on your iPhone. Posting the model of your home router may help, although it's unlikely that your router's built-in firewall has SSL intercept/inspection.

Other things to check:

1. Does another network end point present the same gateway redirect when streaming Amazon video?

2. Have you power cycled the router?

3. Power cycled the iPhone?

4. Verify Network Settings on the iPhone?
No other networks.
Yes, restarted modem/router.
Restarted phone a few times.
Not sure what else to verify on iPhone?
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      11-25-2018, 04:17 PM   #5
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Quote:
Originally Posted by BMW F22 View Post
No other networks.
Yes, restarted modem/router.
Restarted phone a few times.
Not sure what else to verify on iPhone?
I meant to say verify the behavior on another network client (e.g. laptop, desktop, tablet, or anything other than your iPhone).

If you don't get the same redirect issue with other network clients, then the anomaly is strictly on your iPhone...

Also see: https://support.apple.com/en-us/HT204051

Sincerely,
Android Supporter
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      11-25-2018, 04:56 PM   #6
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Quote:
Originally Posted by nars3000 View Post
I meant to say verify the behavior on another network client (e.g. laptop, desktop, tablet, or anything other than your iPhone).

If you don't get the same redirect issue with other network clients, then the anomaly is strictly on your iPhone...

Also see: https://support.apple.com/en-us/HT204051

Sincerely,
Android Supporter
I have a feeling it’s my NVIDIA Shield. Was on the whole night and just checked and it showed the same error. Not sure what it was teying to access.
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      11-26-2018, 08:42 PM   #7
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Had a buddy look at it and works now. Not sure what the issue was.
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      11-27-2018, 02:15 AM   #8
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