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      10-24-2018, 12:50 PM   #45
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Not so much a crappy boss, but a crappy company.

Right after college I worked for an auto insurance company as an adjuster. BIG mistake. I did meet some awesome friends there which I still hang out with to this day, so that was one plus.

To start, I didn't get paid for a month. They kept saying there was an issue with the direct deposit not working, which interestingly enough one of my friends I met there had the same issue. After we both went to HR suddenly our checks were in the mail and the direct deposit problem worked itself out...

The issue with this company is their claims management. I found out later that there was a 50% turnover rate every year for new employees, so not only were we understaffed, but a major portion of the staff were brand new, and had very little knowledge of policies, how to update claim files so information was accurate for customers, etc. For 2 hours a day, we were on what was called "queue calls". This means we would take incoming calls for the company and work other people's claim files. The problem with this meant that the new staff were working in your claim files, screwing up your claims, which the company held you responsible for.

Your manager also had a console with everyone's time. You had to swipe into the building, which notified your manager you were in the building. You didn't officially clock into work until you logged into your phone program on your computer. If you had a computer that was slow... that meant you better get to work a bit earlier. We had to use that phone program to sign out anytime we went to lunch, the bathroom, a meeting, etc. If we were gone for 1 minute longer than the allowed time (30 min for lunch) a notification warning would pop up on your manager's screen. Everything was tracked, the time you were on phone calls with customers, how many phone calls you returned, when you returned them in relation to when you received them, how much money you paid out to insureds for damages, etc. I was actually investigated 3 times because of the amount I had paid out to insureds for damages. Each time I was 100% correct, it just happened that I had a lot of totaled vehicles that week resulting in a higher payout. This basically meant that you had to be walking in the door for work at 8:10 if you clocked in at 8:30. If you wanted a coffee, you better get there at 7:45 so you have enough time to go to the cafe. We were all salary, and were scheduled to work until 5pm. If we had a call before that, we had to take it (remember everything is logged on your manager's PC). There were many times I got a call at 4:55 from a customer and didn't finish until 5:30, 5:45, or 6pm.

Oh and we had 2 weeks vacation, but good luck trying to use it. Since a certain number of staff needed to be on the floor at all times, there was a lottery for vacation time, and the most senior employees (100 or so employees in my dept) got to choose first, so anything from June-September was all blocked off. That includes doctor's appointments, since sick/vacation time was all considered PTO.

The company required us to do 10 hours of training a week while getting all of our claims done. I was also threatened daily by customers who were denied the coverage they expected (people wanting $20k for a 12 year old Civic that was a total loss). My customer service performance was dependent on a survey that played after every phone call, which was BS.
I argued with management on this one since it was completely useless. Most people having been in an accident would still be pissed even if you gave them a new car, and most people hung up before the survey anyway, leaving only those who want to give negative feedback.

Also, if you were male, your chances of getting higher in the company were slim. All the managers were gorgeous young 20 something females who clearly slept with all the 50 something male directors. Many of them were clueless about anything policy related, one had been there a month before being promoted. And I don't mean that as an assumption, they actually had to make a rule in the company a month after I started that you could not have a sexual relationship with a superior. They apparently couldn't figure out why their turnover was so high.

My friends left soon after I did, and we all agreed that you couldn't pay us a six figure salary to work there.
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      10-27-2018, 10:36 AM   #46
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my boss just showed up this morning out of the blue...on a Freakin" Saturday!!! WTF! Go home! you don't need to stop by to see how things are running?! you can call me for that you are salaried and you do not get bonus points nor do you get a bonus for coming in on your days off
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      10-29-2018, 09:33 AM   #47
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On a fairly regular basis I've been told to cut out at 4 on Fridays (My normal end of day is 4:30), sometimes even earlier, but apparently that's only a super perk & only when "approved" Because we need to really make every day count to make a push for the rest of the year. Meanwhile, he comes in late on the regular & leaves early on the regular for things like "We just got a puppy."

So January to before now days don't count & no one does any work? GTFO & GFY. This guy is a tool. I won't be upset if he gets hit by a bus.

I'm planning on putting my case together to ask for a raise. Won't surprise me if he fires me for asking.
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      11-02-2018, 08:46 AM   #48
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My idiot bosshole continues to one up himself. Yesterday, he's telling me I might have to do a proposal review call today if he can't get back to the office in time. (His proposal) Bleh whatever it's easy and, if I do it, one less thing he can use to not give me a raise when I ask. Then this morning, before work even starts, he texts me saying I will be doing the call, but he will be on it. So you're a POS.

Then just now he calls me wanting him to text him the address to a client site b/c he "can't find it" I punch it in Google & it's the 1st thing that comes up. How the fuck does this asshole survive? Jesus Christ...

It just got better! He replies saying that address came up 2 hours away, can't be it. I found it.

No, asshole, it's 15 minutes away if you could fucking read. You found nothing. Now you're gonna take credit for what I just did? Die.
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      11-02-2018, 10:11 AM   #49
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Quote:
Originally Posted by TNTMYM3 View Post
I have had 18 bosses in 7 years and for the most part their inflated egos, lack of sacrificial leadership, blatant absence in high pressure situations and tendency to pass the buck, have been predictable but more a reflection of my own fear of being exposed of my own weaknesses, wanting to perform well in that same position one day.
When I first realized the leadership experience I gained in my job was so valuable and marketable, i started to compare and judge other leaders. I could trace bad decisions to their weak behavior easily as I was relied upon for my expertise, but the truth is I am not a team player. If I was, I wouldnt judge leaders, I would supplement effort where and when they are lacking, I would offer support, in high pressure situations. I would translate F-bombs, the B-word and general Doom-speak, differently. I would encourage others to do the same, not for bad leader success, but to get themselves right as followers, before one day they become JUST LIKE THEM! Itís really the hardest thing of all to support liars, narcissists, egomaniacs and dillusional leaders, but you noone wants an easy job, right?
Just got word, bad boss got caught surfing porn by IT Security, looks like another one bites the dust, boss #19 coming soon...
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      11-02-2018, 10:35 AM   #50
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Originally Posted by TNTMYM3 View Post
Just got word, bad boss got caught surfing porn by IT Security, looks like another one bites the dust, boss #19 coming soon...
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      11-02-2018, 10:44 AM   #51
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Originally Posted by TNTMYM3 View Post
Just got word, bad boss got caught surfing porn by IT Security, looks like another one bites the dust, boss #19 coming soon...
Lmao I'm in IT and I can see all network/internet traffic. It blows my mind that people think they can get away with doing things like this.
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      11-19-2018, 04:00 PM   #52
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I have my resignation letter publicized here for more details, but in short:

The guy took micromanaging to the next level, tried to extend "training" even though my job was ridiculously easy, (and even then he was trying to find loopholes to pay me for half a day), and mandated starting the day with prayer (I was able to skip to the part of reciting The Lord's Prayer, but any earlier and he's just going pentecostal/speaking in tongues for half an hour).
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      11-19-2018, 04:36 PM   #53
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Never_Enough got banned?!
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      11-19-2018, 07:48 PM   #54
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Originally Posted by NEFARIOUS View Post
I have my resignation letter publicized here for more details, but in short:

The guy took micromanaging to the next level, tried to extend "training" even though my job was ridiculously easy, (and even then he was trying to find loopholes to pay me for half a day), and mandated starting the day with prayer (I was able to skip to the part of reciting The Lord's Prayer, but any earlier and he's just going pentecostal/speaking in tongues for half an hour).
i just read it and holy SHIT you were pissed my guy. what happened afterwards?
AMC looks like they do (or at least used to, their website is 2004 built) govt contracts, i'd assume they weren't paying a lot but at least would be paying.

also, im VERY curious as to learning why you felt the need to pour your heart out and call them names instead of a calm but stern statement of "screw you and your company, i quit"
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      11-19-2018, 10:16 PM   #55
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i just read it and holy SHIT you were pissed my guy. what happened afterwards?
AMC looks like they do (or at least used to, their website is 2004 built) govt contracts, i'd assume they weren't paying a lot but at least would be paying.

also, im VERY curious as to learning why you felt the need to pour your heart out and call them names instead of a calm but stern statement of "screw you and your company, i quit"
This was 4 years ago, so things changed a lot...
  • For one, yes... I WAS really pissed off LOL... As you saw, I had a ton of turmoil and he was just stringing me along.
  • Another reason? I REALLY wanted to let him know what a piece of shit he was since I felt sorry for the other coworkers.
  • Not to blame it on him, but I had a VERY verbose friend. Great guy and helped me through a lot (even financially), but after he assaulted his wife half a year ago I cut him out of my life, but now I've noticed I can get to the point MUCH easier.
  • Also back then, I was going through depression, my social life tanked, so an already-wordy me was... Extra wordy since I had nobody to talk to except the unwilling participants of BimmerPost... My sincere apologies to the OG's.
  • To answer your question and elaborate further, the main parent company WAS AMC, but we didn't land too many contracts while I was there since he couldn't follow through on things (of course). They have a subsidiary for consumers called Fuji Labs, but I don't think they're active anymore... It's such a shame since the SQ306Be earbuds actually had pretty damned good sound quality and I'd be willing to spend $$$ on them if I was a consumer (I'm not a hardcore audiophile, but I know what I like), but he refused to make ANY sort of marketing effort for it.
  • I wound up having to get the Labor Board involved for the back-owed wages. It wasn't much, but it was enough to bring most of my bills current. Although my situation didn't improve (in fact it got worse for a while and it got to the point where I had to start a GoFundMe and beg for help), but at least now I'm thankful those days are long behind me, even though I still don't make enough to establish a savings or rainy-day fund.
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