12-05-2014, 06:04 PM | #89 |
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12-05-2014, 06:06 PM | #90 | |
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It would be fine except that if they honored all orders then they would have to honor all the M3/M4 folks who purchased the $4000 MPE half price at a 1200 dollar loss each. And believe me they all jumped at that deal. You don't run a business by selling items at huge losses to folks from out of town who would never purchase from them again. If I were them. I would fulfill all local orders and cancel the rest. Mistakes happen. You don't bend over backwards for folks who would have never bought from you and will never buy from you again. We drive BMWs. I think we will survive not getting these orders fulfilled. |
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12-05-2014, 06:32 PM | #91 |
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12-05-2014, 08:01 PM | #92 | |
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With the money I saved on the Diff, and the other parts I had budgeted to buy, I extended the list of things I was getting. If they pull the deal after the fact, I will need them to match the deal I lost or I'm out hard cash. So in this case, I'm was not capricious in the purchase nor am I being unrealistic/unsympathetic in my expectation after the fact. edit - I wasn't one of the ones who thought they "found a mistake and got one over on the dealer." We've seen the notes on the M3/M4 MPE and the loss it would be to the dealer. There were people who ordered multiple of those to sell for profit later. Last edited by tke743; 12-05-2014 at 08:10 PM.. |
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12-06-2014, 12:05 AM | #93 | |
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12-06-2014, 06:52 AM | #94 |
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All my pending charges disappeared today. I will e-mail John and inquire about my 2 confirmations that the parts were ordered and will be advised when shipped. So based on this thread and all the feedback it seems different people contacted them directly and got different answers from on order, bear with us, order overload, does not qualify, etc. That is not good....which one of those was the correct answer? If it was not a authorized sale/deal why would they have not communicated that right away instead of leading people on. I even called at 10:15 in the morning and discussed shipping with John and at not time did he inform of this.
I understand mistakes but sumpin smells funny....just say'n |
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12-06-2014, 08:29 AM | #96 |
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If you got order acceptance confirmation email like the one below.
Your order has been received and accepted. Dealer Comments: The item(s) are on order. You will be notified when your order has shipped. Then your order will be fullfilled. My CC pending charge dissapeared but it was charged again once order was shipped. I was going to cancel everything but once I saw all pending CC charges were gone I didn't bother to call. The one that got accepted was not a big order so I was ok with it. |
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12-06-2014, 08:42 AM | #97 | |
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Dear Eric xxxxxxx, Thank you for shopping at Leith BMW. Your order has been received and accepted. Dealer Comments: The item(s) are on order. You will be notified when your order has shipped. Order Summary: Transaction Number: xxxxxxxxxxxxxxx ================================================== ================================= Billing Information: Eric xxxxxxx xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxx Shipping Information: Eric xxxxxxx xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxx ================================================== ================================= Order Information BMW Front Splitter Part#: 51192343367 Quantity: 1 SubTotal: $300.00 Tax: $20.25 Estimated Shipping Fee: N/A ========================================= Total: $320.25 Your contact at Leith BMW is John Bailey Phone: (919) 876-5444 Ext. 220 Fax: (919) 878-6753 boutique@leithbmw.com Sincerely, Leith BMW 5603 Capital Blvd Raleigh, NC 27616-2933 www.leithbmw.com |
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12-06-2014, 04:01 PM | #98 |
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I think that those of us that acted in good faith will be taken care of if we are willing to be patient. Give them a call and explain the situation and as long as we are not talking about exhaust, wheels, LSD I'm pretty sure they will honor the sale for you. I"m still holding out hope on my performance diffuser.
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12-06-2014, 04:11 PM | #99 |
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But I ordered diffuser, splitter, grills, exhaust & tips.
I am being patience....have not even contacted him since the morning of or sent any e-mails inquiring. I think that is super patient. I just would like to know if something is or is not going to happen or should I source the parts else ware....I wanted to install them over the holiday break |
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12-06-2014, 08:09 PM | #100 | |
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12-06-2014, 08:52 PM | #101 |
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I got confirmation of supposedly the order accepted and put in on the splitter and exhaust. The others I only got a confirmation that the order was received....not put in. Problem is the pending charges went away and so did my hopes....
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12-06-2014, 08:54 PM | #102 |
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I emailed about my orders, one for a diffuser and spoiler and one for tips and adapters. The tips and adapters was approved and heard nothing about the other order (except for confirmation) which was made first. Explained that if the diffuser and spoiler was to be cancelled I would like the tips and adapters cancelled as well. I received an email that both my orders are now cancelled and thanks for understanding. Whatever happened, total mistake, new person not anticipating how much the sale would be taken advantage of, etc, it does not matter to me. It is just car parts and do not really need them. If forgoing the mistake makes someones life easier i am ok with it. Will purchase another time or maybe different parts.
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12-08-2014, 03:05 PM | #104 |
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I got an email saying my floor matts are ready to ship. I went ahead and cancelled the diffuser and lip because I was told they will not be honored but was put on a list that if somehow BMWNA decides to honor the prices I will still be eligible.
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12-08-2014, 03:11 PM | #105 |
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12-08-2014, 04:02 PM | #106 |
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Just called to check my status of my order which said on order and basically turns out they are canceling all M perf parts orders. The offer was supposed be the lifestyle accessories only. So if you have not been canceled yet its probably a matter of time.
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12-08-2014, 04:12 PM | #107 | |
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12-08-2014, 07:56 PM | #108 |
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I received my M performance shift knob and M tire valve caps today.
My diffuser and PE was cancelled but I have not heard from my third order which were mostly lifestyle accessories |
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12-08-2014, 09:03 PM | #109 | |
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12-08-2014, 09:57 PM | #110 |
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I was told today they could give me 25-30% off of the stuff I ordered after I said I would cancel the lsd. I was told he would send me a quote today, and I never got a call or email back.
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