11-15-2022, 02:13 PM | #1 |
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FCP Euro
Hi: Please be careful dealing with this company. They don't honour their warranty. I'm out over $500CAD because of their treachery.
Jack |
11-15-2022, 07:26 PM | #3 |
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No, they just suddenly switched their policy, just as I needed a return. Apparently I have a credit with them, but with shipping and duty, I'm shafted.
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11-16-2022, 12:00 AM | #4 |
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Drives: '17 M240i 6MT
Join Date: May 2017
Location: San Diego, CA /// Tuscaloosa, AL
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From what I understand, they recently changed their blanket return policy to a store credit policy. For example, previously if you bought an oil change kit for $75, you could return the old filter and bottles to get a full refund. Now, if you do the same, you'll get $75 store credit, at the expense of your shipping. The store credit will also reflect the purchase price of the item; so, if the kit went up in value by $10, you'd still only get $75 in credit. However, if the value went down by $10, they will honor the original $75 purchase.
Personally, I have no qualms with this system, and I still think it's one of the best deals out their for maintenance supplies. |
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mcompact120.00 |
11-16-2022, 06:45 AM | #5 |
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Between shipping and duty it rarely is worth shopping across the border, especially with the current exchange rates. If you can get things shipped to a PO box and pick it up physically that may help a bit.
I hope Canada gets some reliable German auto suppliers some day. |
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11-16-2022, 10:47 AM | #6 | |
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I've also bought a few BMW and VW parts from Schmiedmann.com in Denmark, also shipping for things like Euro mirror glass plus duty and GST is around the same as the 20% VAT saved. For my Caterham I have to buy many parts from the UK, but things like brake pads will take a week to arrive and cost less overall than UK buyers will pay due to shipping, duty and GST being less than 20% of the part price. Of course I'm in Alberta, so HST in Ontario would almost certainly push the total price above the 20% VAT saved price. |
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freakystyly3453.50 |
11-16-2022, 10:53 AM | #7 |
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Agreed, I had great success with wrecker or other parts from the EU (if you are patient and good at searching part #s). I haven't had to do that for this car thankfully. But the E90 I did order a lot of random parts from overseas.
FCP has a huge parts catalog that is hard to compare to tho. Even things like nuts and bolts you don't always want to run to a dealership for. |
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11-16-2022, 11:01 AM | #8 | |
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