Quote:
Originally Posted by Tracus
Just as a note, in my dealership the service top tech who repairs my Beemers drives Audi and the Service Manager only Mercedes... Makes me wonder...
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Wouldn't make me wonder about Audi...a brand I tried in 2016 and now would not accept for free (other than to resell it). The car was a collection of engineering failures....transmission, electronics, brakes, all in the first 18 months. Dealer could not repair much of that. Audi of America had no resolutions. Worse yet, technician reported he was told to alter a repair order to deny warranty on the brakes. We dumped a $60k+ A6 3.0T Prestige at a significant loss to be rid of it and Audi. Will never set foot again in any VW/Audi showroom, no matter how attractive. Beauty is only skin deep.
BTW, the stories from all the sources you mention regard the ones with problems. The ones like ours don't show up except for maintenance. I doubt the techs/service managers track the volume of total cars sold and trouble-free cars to do the math on percentages. The ones with problems show up and cause consternation for those involved. Those without are happily being driven elsewhere.