Quote:
Originally Posted by grocerylist
Man I got roasted by taking advantage of your "Black Friday sale".
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We appreciate your feedback. Customer service is not something we take lightly here at APEX, and your experience is very important to me.
Our Group Buys are wildly successful, but they do require the participation of the community to obtain the maximum discount. No discount is unlocked until we reach the necessary participation levels. By comparison, our Black Friday sale is a guaranteed discount that any customer can take advantage of, without the participation of other individuals. Our Black Friday pricing was very similar to the maximum discount offered in this deal, but I completely understand that it is a bummer to purchase product at specific price, only to find out that there is a possibility they are offered at a lower price at a future date; however, this is something that we all face as consumer in all markets.
We do value your business and your support, and don't hesitate to PM or give us a call if you want to further discuss your experience
-Matt