2Addicts | BMW 2-Series forum - View Single Post - New USED owner registering on BMW Connected app

2breezy · 02-12-2020, 08:35 PM

Thank you for the input. Tried your fuse trick while previously researching the problem, no joy. I went out and rebooted iDrive, no joy.

I called customer service from the iDrive menu and was advised that the old owners are still listed on the vehicle. They advised i contact them via cd_accounts@bmwna.com with my info plus copy of registration, insurance and title (2 of 3.) I have done so, will see if they boots the system into accepting a new app primary driver.

I appreciate your time on this.

02-12-2020, 08:35 PM	#4
2breezy Private 53 Rep 85 Posts Drives: M235i vert Join Date: Jan 2020 Location: North Florida Beach Town iTrader: (0)	New Owner Thank you for the input. Tried your fuse trick while previously researching the problem, no joy. I went out and rebooted iDrive, no joy. I called customer service from the iDrive menu and was advised that the old owners are still listed on the vehicle. They advised i contact them via cd_accounts@bmwna.com with my info plus copy of registration, insurance and title (2 of 3.) I have done so, will see if they boots the system into accepting a new app primary driver. I appreciate your time on this.
	Appreciate 0 Quote