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a few days ago, i got a call from BMW NA genius who was of no help at all. they noticed that my car was finally associated to my account again (done by my dealership by essentially registering me again for ConnectedDrive by signing the electronic subscriber agreement although the transaction appears almost like a stolen vehicle recovery). now that my car was back online, he said there wasn't much more that could be done. i was told to contact service for my car to address the other issues.
since getting my car back, i also noticed that the seat memory function no longer has a confirmation beep after saving a new setting. reading on the forums, i believe this beep confirmation was added to MY2016 cars. thus, i strongly suspect that i have incorrect/outdated software for my vehicle.
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