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I called the smooth talking Richard, who did not return last week's email. He was not at his desk. He hasn't returned the call. I called customer service, and reached a man, thank goodness. The last two times, the woman or women were quite nasty. This guy was cool, and said they had to install some "additionals" which were brake ducts, and that the car should be ready Friday. Just like the last three Fridays. I wish I had repaired the car myself. I called My man at Pfaff, who had taken the car for me to Royal, because I had a quick trip to China. I asked him if the car could be delivered to Pfaff, because I didn't want to meet anyone at Royal. There is also an Enterprise rental at Pfaff, so I can drop off my Nissan Rogue.
Jack
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