Quote:
Originally Posted by m235iRx
I'm looking to go do the warranty work on that clicking noise related to the tire. Anyone able to recommend which BMW dealership to go to? I live pretty close to BMW Dallas, but their service reviews seem horrendous.
Thanks!
|
I use BMW of Dallas exclusively, even though it is farther for me than Classic. I've had a variety of SA's...all very good - I don't understand the negative reviews. I've only had great experiences and neither vehicle was purchased at the dealership. In addition, they are very thorough about following-up with a dealership survey and a phone/email from a customer relations person prior to receiving a survey from BMW. They don't seem to be the type of operation that doesn't care about their reputation.
I prefer BMW of Dallas because I can book early morning weekday and weekend appointments on their website (preferable because it doesn't conflict with work). For some reason, Classic doesn't offer these times on their appointment website.
I would give Classic a chance - but having to pick up the phone to book a service appointment is a deal-killer for me.