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@ ZGadson,
I am currently having the exact same issue with my F11 5 Series and was wondering if you found the problem and a fix?
My 5 series has had a similar Apple CarPlay module installed. It has worked perfectly since the install and still does. My car went in for a regular small service and they replaced some of the interior filters. When I brought the car in for service, I checked the Service needs and Check Control in iDrive but now they are blank. I have the exact same issues as you with iDrive data missing.
I have removed the Apple CarPlay unit and reconfigured all the cables as it was before but no such luck for now.
Hope you will be able to provide me with some more info. Thanks
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E91 320 | Azurit Black | M Package | Panoramic Roof | Leather | Sportsseats | Prof. Nav | Audio | Apple Integration  | 2012
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