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I wonder why I have an email from my service advisor that said BMWNA will pay for it and the service was done for free?
The email has the standard proprietary warnings on it so I can't post it here.
I did also talk with BMWNA and the guy on the phone admitted that he did not have the credentials to say whether it was covered or not. He referred me to the dealer as the final authority. The dealer works with the warranty department where we talk with customer service.
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