Quote:
Originally Posted by DanG
I hope the administrators do not move this post.
BMWNA is paying for a break in service at 1200 miles.
Since our cars are so new, most dealers do not know that it exists. Mine was the first 1200 mile service done at BMW Seattle. The service advisors disagreed with each other on whether it was cover. BMWNA settled the discussion and said yes it is part of the regular maintenance plan.
Why the discussion exists is that BMWNA has not put the service into the program that reads our keys yet.
You may also note that oil changes are now at one year or 10,000 miles, which ever comes first. Not the 15,000 miles that our previous BMWs were.
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How did BMWNA settle that? In writing? Did they phone the dealer? I'm curious. What can I show my dealer to get them to do the service? If I called BMWNA would they tell me it's covered? Others have tried and BMWNA told them it wasn't.
JB