Quote:
Originally Posted by HoundForHire
Now that's funny, because my experience with BMW warranty work as been the complete opposite- I really do think it depends on the dealer. I got that same "within spec" garbage and other bs from BMW of San Antonio, but BMW of Austin? They went so far above and beyond things they should do under the service plan, that its an important buying point for me.
|
Concur, it's all about your service guy. I've been lucky to have great relationships with mine at three dealers now, Crevier in SoCal and both Moritz and BMW of Dallas. Our 135i had the front rotors and pads replaced at around 35k miles and they threw in new rear rotors and pads that weren't quite tripping the light when I took the car in a few weeks before the warranty ran out at around 42k miles. It all worked out for them as we traded the car in the next week, but I'd still suggest that if you're having issues with warranty work, it's time to try another dealer.