01-23-2017, 04:08 PM | #23 |
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I was unclear who my comment was for - I was asking the OP if HE just dropped in or called first (to get at that 'am I too needy or is it them' thing). If OP just showed up, then it is partly on him that he wasted the trip, but if they stood him up on it then it is on them (or if they wouldn't add it to an existing service call).
And on a related note: I recently got my scheduled yearly oil change, and was happy to see that they had not reset the timer from my self-paid break in change, so my paying for the early one did not extend my interval for the free service. Didn't think to try to get the oil analyzed, but very curious what that is showing for others. |
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01-23-2017, 09:09 PM | #24 |
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It is in the interest of the manufacturer for the car to have a long life. This is especially true for leases, which are returned and resold. Only a very stupid manufacturer would 'save' money by lengthening the service intervals, knowing that this was harming the long-term health of the engine. I assume that BMW is not stupid, which leads me to conclude that the 'free' service intervals are properly spaced.
Besides, they are not free, but rather built into the purchase price. That's the LL Bean model: charge more up front and provide a better warrantee, in their case for life. And it works for LL Bean. |
01-23-2017, 09:17 PM | #25 |
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+1 on not following "scheduled" maintenance. 5,000miles mark and I'll change oil and filters. I rather pay for them than waiting for them to be free and find out more problems along the way.
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01-24-2017, 08:39 AM | #26 |
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Agree. Count me in the camp of changing the oil every 5K miles. I plan to keep this car for 100k miles +. I'll also change the "lifetime" drivetrain lubricants on a regular basis too. I did this with my MINI Cooper and at 85K miles, my valvetrain still looks shiny and new. My son followed the MINI (computer) recommended oil change intervals and by the time his engine had accumulated 50K miles his valvetrain looked all gunked up and brown. There is no doubt the synthetic lubricants work great and don't need to be changed as often, but 10K miles is too long in my estimation.
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01-24-2017, 10:44 AM | #27 | |
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1). You are ready to buy a new car, and you (hopefully) return to the same maker for that new car 2). You have reached the end of your lease, and the manufacturer is on the hook to re-sell the car at the highest price possible (i.e., CPO) In both cases, the car is almost always 3-5 years old -- which is the length of almost all lease terms and encompasses the vast majority of those who finance just long enough to trade the car in for a new one and be in the black. Because of the above -- and particularly in the case of BMWs, which are leased at a very high rate compared to other cars -- manufacturers have little incentive to make a car 'last' more than 5 years. This is compounded by the length of the warranty, the accelerated rate of new features and 'tech' in modern cars, and the relatively high cost of service after the 5-year period ends -- which (this is important) ends up being even more incentive for an owner to buy another, newer car. This manufacturing theory is an extension of the consumer electronics industry, in which obsolescence is a major and natural factor. When user serviceability went the way of the dodo in the 1990s, it became the norm. As our cars become more "throwaway" -- much like consumer electronics -- this model has been applied in places to the auto industry. It works particularly well for luxury cars since initial margins are higher, the resale value is held more intact than many others through 5 years, and the typical consumer isn't buying to own long-term as they might with, say, a Honda or a Hyundai. As for the OP's original statement: I love the scheduled maintenance. It's free. How can anyone complain about something that's free? (and don't make the cost-is-built-in-to-the-purchase-price argument. It's a nonsensical one. That you know that already makes it so. Bottom line is that it's free when you take advantage of it.)
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01-30-2017, 12:00 PM | #28 | |
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01-30-2017, 02:24 PM | #29 | |
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For some reason, my car asks for an oil change at approx. 5800 miles. Took the car in at about 5K both times, and had oil changed without issue. My excuse in case they gave me a hard time was that I was going on a road trip therefore would go over the limit if I didn't change my oil beforehand. |
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01-31-2017, 09:54 AM | #30 |
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My dealer has always said less than 30 days before the build date for a low mileage oil service or less than 1K before the service mileage on the idrive.
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01-31-2017, 11:36 AM | #31 | |
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02-03-2017, 09:40 AM | #32 | |
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02-03-2017, 10:31 AM | #33 | |
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05-21-2018, 07:45 AM | #34 |
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To resurrect an old thread:
My warranty expires middle of next month on my 2014 with 23k miles. Have had 2 services in 4 years. Took my car in this morning in hopes of doing a final oil/fluids/filters change under warranty and was told nope, it's not due until a few months after my warranty expires and therefore they couldn't do anything now without charging me for it. Planning on making some calls about this but wanted this board's opinion first. My thinking is this. I paid a lot for this car and have cost them very little over the car's life thus far. I'm a cheap date, so to speak. Looking forward, my wife's car is coming to the end of its life, and I was thinking of getting her a bmw. But if they're going to nickel and dime a non-problem customer over an oil change, why would I want to go back to the well? I believed what the service rep told me, that if they performed the service, the dealership would be charged by corporate headquarters. So don't think it's primarily a dealer issue, but could be wrong. Grateful for your opinions. |
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05-21-2018, 08:01 AM | #35 |
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So strange, I am at 6600 miles, 9 months into my lease, and my oil has been changed twice, first one at roughly 950-1000 when getting tune installed, my rep said "You are almost at 1200 miles, so we change your oil", and then when I had my summer tires put on last month "You are at 6000 miles, let's change your oil while you are here"
Is this good or bad?
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05-21-2018, 09:37 AM | #36 | |
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05-21-2018, 09:39 AM | #37 | ||
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05-21-2018, 11:21 AM | #38 | |
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My Z4, 1 series ragtop, and X1 were all second cars in the family and came nowhere close to being eligible for annual service (oil, filters etc) based on the limited miles I had put on during the prior 12 month period, but my dealer accepted each at anniversary time for free service.
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05-21-2018, 02:21 PM | #39 | |
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Thanks much for the reply, appreciate it. |
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05-21-2018, 02:42 PM | #40 | |
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My 2015 was due for a brake fluid change in January so I took it in. I noticed that the oil change was going to be due in March, of course they refused to do it stating that they would not be refunded by BMW, so I had to take it in twice in 6 weeks for service. |
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05-21-2018, 03:06 PM | #41 | |
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I hope you live and/or work close to your dealership. Twice in 6 weeks doesn't sound fun. Thanks for the reply! |
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05-23-2018, 02:40 AM | #42 | |
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05-23-2018, 09:22 AM | #43 |
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I could've, but I'm not one to perform services when the CBS says they are overdue. Nearly three years and the car only has 6500 miles, the service for this one is by time anyways. Last oil change was due when the mileage was still around 9000 until service due.
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05-23-2018, 10:38 AM | #44 |
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I think many of the "service" decisions are dealership based. I was in for service yesterday. A little over a week ago I received both text and voice messages from my dealership's service department suggesting I schedule a service appointment since I had service coming due, and this was with the service indicator showing at least 800 or more miles before service was due. I arrived at the dealership expecting a simple Oil & Filter Service but the service writer noticed my car would also be due for a Brake Fluid Flush in another couple thousand miles so he push that service ahead and had both procedures completed on this visit so I wouldn't need to come back right away. I had a loaner scheduled, but the service department promised they'd have it done in less than an hour and a half so I decided to just wait for it. I was on my way in just over an hour.
With this most recent service visit, my BMW continues to be my absolute best car ownership experience in 40 years of vehicle ownership, including initial sales, service and of course daily driving duties. While I have always been a Porsche fan and have planned to one day add another Porsche to my garage as a daily driver, I am quickly becoming a BMW guy. The only disappointment was they didn't have an M4 in the showroom or on the lot for me to drool over. While I love the performance, comfort and size of my M235i, I find myself wanting an M4 convertible more and more next time around, particularly the yet to be announced M4 replacement which I expect will be several hundred pounds lighter and come with a folding soft top instead of the current folding hard top. They did have a gorgeous flat silver metallic 760i in the showroom with full dark tan leather (think Rawlings baseball glove, smell included) with all the bells and whistles and a sticker price north of $170K. While it was a beautiful car it's way beyond my means and I don't see myself as ever being a luxury sedan guy.
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