[Kolyan2k]

Car has 10k miles and drivers side bolster already has wear. I cant image how it will look past the warranty with 50k on a car lol

Now I know BMWs are known to have bolster wear, I had this on my M3 and 335i with 30k miles on it. But at 10k.....I know some get it replaced at dealer for free. Any info on this ? And maybe care products recommendations ?

ps. I have Lexus with 60k miles on it and seats and bolsters look brand new.....

[BentZero]

See my thread on the same exact topic. TL;DR; It's not covered. I went to the dealer and they offered to touch it up for a fee. I've now since developed the habit of entering my car ass first trying my hardest to not touch my seat. Apparently buttons on shorts terrorize our seats. :/

btw, I had damage when I was just a little over 1,000 miles.

[Luftwaffe1O1]

Premature seat wear is kind of a gray area, it depends on the dealer, how long you were a customer, and how persuasive you are. Typically id say its not covered, unless its clearly something wrong with the seat (IE stitches are coming apart already etc).

But at 10k miles, that's kind of early, even though at 22k, mine doesn't really show any real signs of wear. You just have to be careful getting in and out.

[Kolyan2k]

Originally Posted by BentZero

See my thread on the same exact topic. TL;DR; It's not covered. I went to the dealer and they offered to touch it up for a fee. I've now since developed the habit of entering my car ass trying my hardest to not touch my seat. Apparently buttons on shorts terrorize our seats. :/

btw, I had damage when I was just a little over 1,000 miles.

I'll check it out thanks.

Its seems to me its all mixed experiences after I googled it. Some do end up getting new seats without even arguing, others end up going from dealer to dealer in order to find one that actually fixes the issue. I know they can do it....I used to have a buddy working at dealer, I was a priority customer and shit got done quickly even replaced my navigation under CPO which was not covered.

Those BMW bolsters should be attached by Velcro for easy disposal

[chattanooga240]

Originally Posted by Luftwaffe1O1

Premature seat wear is kind of a gray area, it depends on the dealer, how long you were a customer, and how persuasive you are.

This, and always this.

Squeak and you will get the grease eventually.

[mdputnam]

Check page 2 of the BMW Service and Warranty book that came with your car.

Maintenance Exclusions:

Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim

Also, check page 21 under Warranty "upholstery is limited to defects in material or workmanship"

That puts you under the good will of your dealer cuz BMW North America isn't going to reimburse them for fixing your seat without a lot of persuasion from your Dealer.

[Kolyan2k]

Originally Posted by mdputnam

Check page 2 of the BMW Service and Warranty book that came with your car.

Maintenance Exclusions:

Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim

Also, check page 21 under Warranty "upholstery is limited to defects in material or workmanship"

That puts you under the good will of your dealer cuz BMW North America isn't going to reimburse them for fixing your seat without a lot of persuasion from your Dealer.

Yeah but its not "wear and tear" when your seat starts to show wear marks as soon as 10k miles whereas my Lexus looks new at 60k miles. Thats called shitty quality or defect < thats how dealers are able to fix it under warranty. I assume they cant do it for every single person complaining per BMWUSA "rules"

[Kolyan2k]

Should be getting a new seat soon. Dealer said its almost impossible to get it from BMW and I just got lucky pretty much.

Its funny because I had very little wear and would prefer to have it replace towards the end of warranty, but I was afraid that with higher miles they would tell me its just a wear item. I was also told that I cannot keep old part for future just in case.

[BentZero]

Originally Posted by Kolyan2k

Should be getting a new seat soon. Dealer said its almost impossible to get it from BMW and I just got lucky pretty much.

Its funny because I had very little wear and would prefer to have it replace towards the end of warranty, but I was afraid that with higher miles they would tell me its just a wear item. I was also told that I cannot keep old part for future just in case.

Dang, that's awesome. Did you complain directly to BMW NA or did you go through the dealer?

[Kolyan2k]

Originally Posted by BentZero

Dang, that's awesome. Did you complain directly to BMW NA or did you go through the dealer?

I didnt even "complain", just asked the dealer when I went for an oil change. But SA did tell me thats its not easy to get BMW NA to approve this

[BentZero]

Originally Posted by Kolyan2k

I didnt even "complain", just asked the dealer when I went for an oil change. But SA did tell me thats its not easy to get BMW NA to approve this

My SA basically shrugged it off. :/ Maybe I'll call the service manager.

[Kolyan2k]

Originally Posted by BentZero

My SA basically shrugged it off. :/ Maybe I'll call the service manager.

Have no clue how it works. Maybe dealer and BMWNA have to be in good relation (financially maybe). I've had very good experience with my dealer before as well, but I figured thats because I used to know sales manager (I dont any more)

[Kolyan2k]

I guess leather is zero maintenance too (sealed). I applied leather conditioner and all that white crap seems to be coming out or something in this 95F heat. I cant even get it all out now using a Ph balanced leather cleaner. Such a pain in the ass, I wipe 2 seats and I need a cold shower asap

[Viffermike]

Originally Posted by nvmaddog

Squeak and you will get the grease eventually.

This is awesome. I may steal this for future use. Just FYI.