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      10-23-2014, 11:50 AM   #1
valentinbmw
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Went to the shop to check my brakes and they do this!!!

So i wanted to check my brakes after a track day on the weekend and they lifted the car in the wrong place
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      10-23-2014, 12:01 PM   #2
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Quote:
Originally Posted by valentinbmw View Post
So i wanted to check my brakes after a track day on the weekend and they lifted the car in the wrong place
Oh man...what a bunch of morons!!! I think I would be looking for another place to take my ride!
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      10-23-2014, 12:09 PM   #3
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Yikes - I would not feel comfortable letting them repair the car after something like that.
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      10-23-2014, 12:15 PM   #4
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Not sure what would convince them that those are jackpoints.....
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      10-23-2014, 12:27 PM   #5
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Is this at a BMW dealership ?
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      10-23-2014, 12:45 PM   #6
valentinbmw
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Yes is a Bmw dealer, i can't imagine what were they thinking?, the funny thing is i realice something was wrong when i got into mi car and wobble all around, so i went to another dealer and told me that they need to order the pieces because they don´t have it on stock, long story short i have to wait a week for the piece to get here, that sucks...
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      10-23-2014, 12:57 PM   #7
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Whoa That is definitely one of the worst dealerships i have seen.
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      10-23-2014, 01:01 PM   #8
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Poorly trained techs for sure down there. I have seen the same overseas. In may be an official dealer, but often the tech's are just not trained well. BUT, one would think this is surely not the first BMW that has come in---so probably was lifted by a lesser tech. Sad indeed. Hope you get it resolved soon.
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      10-23-2014, 01:06 PM   #9
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Da faq??
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      10-23-2014, 01:10 PM   #10
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Wow that's shocking!!
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      10-23-2014, 01:23 PM   #11
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It doesn't even make sense - you think the tech forget to set all four corners and sent the lift up.
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      10-23-2014, 01:51 PM   #12
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Wow, really sorry to see that. That's pretty bad.

Hope you get taken care of appropriately. Best of luck to you!
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      10-23-2014, 02:03 PM   #13
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This might take the lead as the dumbest dealership on the planet. Was this the first BMW they ever serviced?
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      10-23-2014, 02:23 PM   #14
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actually it is the dumbest dealership in the whole world, last year mi ex 135 i went to service to change the brakepads and they lost the nut key in the process, when i got the invoice they were charging me for a new set of security nuts and key.
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      10-23-2014, 06:24 PM   #15
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The nut key incident should have been an omen of disasters to come. If I were you I would report both incidents to BMWUSA. Might not help you very much but it might save the next victim of this dealership's service department. Then again, BMW corporate might do something nice for you for your trouble, pain and suffering. Hope it all works out for you.
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      10-23-2014, 06:52 PM   #16
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The guy is in Chile so I doubt BMW of North America has anything to do with that dealer.
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      10-23-2014, 06:54 PM   #17
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Oops, missed that, but there is still a BMW corporate office that Chile comes under.

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The guy is in Chile so I doubt BMW of North America has anything to do with that dealer.
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      10-23-2014, 06:59 PM   #18
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Bmw Chile it doesn't have anything to do with bmwusa,but it is the same company that has some of the dealerships in England and it is called inchcape.
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      10-23-2014, 07:03 PM   #19
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I understand accidents happen.. but how does the tech not hear the loud crack when lifting, or notice the broken piece while he is standing right there inspecting the brakes

Good luck with the repairs man
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      10-23-2014, 07:07 PM   #20
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I believe he notice the broken arms, but he didn't say anything, i guess he was afraid that he would get fired or something.
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      10-23-2014, 07:36 PM   #21
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Quote:
Originally Posted by valentinbmw View Post
I believe he notice the broken arms, but he didn't say anything, i guess he was afraid that he would get fired or something.
So instead he gives you back your car and let's you drive off like you're not gonna notice a broken arms on your car and go right back? Are people insane?
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      10-23-2014, 08:07 PM   #22
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