BMW Beverly Hills Dealership

EBM235 · 02-21-2016, 10:04 PM

Had a terrible experience at the Beverly hills dealership today. was browsing the inventory in the lot, and all of a sudden hear a message on the intercom saying the two gentlemen browsing cars (was there with my brother) need to leave the property right now. the police have been dispatched...I was shocked to be hearing such a threat coming from the intercom. I went inside to ask about what that was all about, and they acted like it wasn't them and that they use a third party. Regardless even if it is a third party, in no way shape or form should anyone be treated like that at any business. The fact that they tried to laugh it off and say it wasn't directed at us ( we were the only two in the lot) was rediculous. Would never buy a BMW from there ever or even take my car there for service. Just a heads up to others in case they consider going there for any needs. I wouldn't usually call out a business like this, but have never been insulted like this before in my life.

BMWKLR · 02-22-2016, 07:10 AM

Call BMW corporate and they should be looking for a new job.

merlin3008 · 02-22-2016, 07:49 AM

Wow. I would certainly call BMWNA on that one. It's unacceptable to be called out like that for browsing cars. When I was younger, I remember that I went into a MB dealer to look at a new C class and they wouldn't give me the time of day because of my age and dress. So I wound up buying an Audi. Threatening to call the cops is much worse.

Although if the five-o showed up, the banana in the tailpipe trick seems to slow down the Beverly Hills PD pretty effectively.

BentZero · 02-22-2016, 11:24 AM

That sucks dude. I'd call the sales manager to talk to him about it and also BMW NA.

doccyber · 02-22-2016, 12:25 PM

This is really ridiculous. What would the cops have done? Arrest you for looking at cars in a dealership????

BEM-S4 · 02-22-2016, 02:02 PM

Shopping for anything in Beverly Hills is ridiculous. I went into Barneys once to get the GF a pair of shoes and the guy helping me gave me all this bullshit attitude. The situation did not improve when I pointed out that I was wearing his salary on my wrist and he sold shoes for a living a la Al Bundy. Needless to say the manager and I had a little convo.

TBro2002 · 02-27-2016, 01:52 PM

My guess is lot is protected by security company with cameras and motion detectors. Still during normal business hours, this should not happen.

02-21-2016, 10:04 PM	#1
EBM235 First Lieutenant 89 Rep 310 Posts Drives: M235i Join Date: Apr 2014 Location: SoCal iTrader: (2)	Had a terrible experience at the Beverly hills dealership today. was browsing the inventory in the lot, and all of a sudden hear a message on the intercom saying the two gentlemen browsing cars (was there with my brother) need to leave the property right now. the police have been dispatched...I was shocked to be hearing such a threat coming from the intercom. I went inside to ask about what that was all about, and they acted like it wasn't them and that they use a third party. Regardless even if it is a third party, in no way shape or form should anyone be treated like that at any business. The fact that they tried to laugh it off and say it wasn't directed at us ( we were the only two in the lot) was rediculous. Would never buy a BMW from there ever or even take my car there for service. Just a heads up to others in case they consider going there for any needs. I wouldn't usually call out a business like this, but have never been insulted like this before in my life.
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02-22-2016, 07:10 AM	#2
BMWKLR First Lieutenant 143 Rep 370 Posts Drives: white m235 cp RED w/gray pop Join Date: Jan 2008 Location: Pembroke Pines iTrader: (0)	Call BMW corporate and they should be looking for a new job.
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02-22-2016, 07:49 AM	#3
merlin3008 Captain 891 Rep 869 Posts Drives: 2022 M3 Comp xDrive Join Date: Jul 2015 Location: Chicago, IL iTrader: (0)	Wow. I would certainly call BMWNA on that one. It's unacceptable to be called out like that for browsing cars. When I was younger, I remember that I went into a MB dealer to look at a new C class and they wouldn't give me the time of day because of my age and dress. So I wound up buying an Audi. Threatening to call the cops is much worse. Although if the five-o showed up, the banana in the tailpipe trick seems to slow down the Beverly Hills PD pretty effectively. __________________ 2022 M3 xDrive, Brooklyn Grey over Tartufo 2021 Tesla Model Y 2019 MB AMG C43 (Sold) 2016 M235i xdrive, Alpine White, Terra Leather, Orbit Gray Wheels (Sold) Last edited by merlin3008; 02-22-2016 at 08:56 AM..
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02-22-2016, 11:24 AM	#4
BentZero Lieutenant Colonel 625 Rep 1,753 Posts Drives: 6MT Mineral White M235i Join Date: Oct 2015 Location: Charleston, SC iTrader: (2)	That sucks dude. I'd call the sales manager to talk to him about it and also BMW NA. __________________ I rev-match from neutral to first 6MT Mineral White on black M235i coupe Build thread
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02-22-2016, 12:25 PM	#5
doccyber Captain 259 Rep 628 Posts Drives: %D0%97%D0%B0%D1%81%D1%82%D0%B0 Join Date: Oct 2015 Location: Los Angeles, CA iTrader: (0)	This is really ridiculous. What would the cops have done? Arrest you for looking at cars in a dealership????
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02-22-2016, 02:02 PM	#6
BEM-S4 Major General 4516 Rep 8,942 Posts Drives: Dinan M235, Dinan Sport Wagon Join Date: Oct 2012 Location: Philadelphia iTrader: (5)	Shopping for anything in Beverly Hills is ridiculous. I went into Barneys once to get the GF a pair of shoes and the guy helping me gave me all this bullshit attitude. The situation did not improve when I pointed out that I was wearing his salary on my wrist and he sold shoes for a living a la Al Bundy. Needless to say the manager and I had a little convo. __________________ 2022 Macan S 2016 F31 328i xDrive Sport Wagon 2006 E46 330ci ZHP Convertible
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02-27-2016, 01:52 PM	#7
TBro2002 Second Lieutenant 70 Rep 289 Posts Drives: 2015 335i M-Sport Join Date: Dec 2014 Location: Long Beach CA iTrader: (0)	My guess is lot is protected by security company with cameras and motion detectors. Still during normal business hours, this should not happen.
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