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2Addicts | BMW 2-Series forum Technical Topics N55 (M235i) Engine, Transmission, Exhaust, Tuning Great experience with evolution racewerks

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      05-25-2018, 06:23 PM   #1
frenchfry675
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Great experience with evolution racewerks

I just wanted to let people know how awesome Fred Su at Evolution racewerks is. I bought a used Er comp intercooler from terry at burger about 8 months ago and didn't get around to putting it in until 2 weeks ago. I also installed Er's chargepipe. I was having issues getting the charge pipe to fit and realized the bracket for the intercooler must have been a early version which was making it impossible for the charge pipe to fit properly. I emailed Fred and asked if this was the case. He replied the next day and said he would send me out the revised brackets free of charge. IMO that's an amazing company. He knew I bought it used and still stepped up to help me out. I really appreciate people like this that go above and beyond for customers.
So thanks Fred I appreciate it.

Mike
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      05-28-2018, 01:40 PM   #2
ChrisFulton
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Quote:
Originally Posted by frenchfry675 View Post
I just wanted to let people know how awesome Fred Su at Evolution racewerks is. I bought a used Er comp intercooler from terry at burger about 8 months ago and didn't get around to putting it in until 2 weeks ago. I also installed Er's chargepipe. I was having issues getting the charge pipe to fit and realized the bracket for the intercooler must have been a early version which was making it impossible for the charge pipe to fit properly. I emailed Fred and asked if this was the case. He replied the next day and said he would send me out the revised brackets free of charge. IMO that's an amazing company. He knew I bought it used and still stepped up to help me out. I really appreciate people like this that go above and beyond for customers.
So thanks Fred I appreciate it.

Mike
I agree! I had an issue with my chargepipe and Fred made it right!
Kudos to Fred and ER.
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      05-28-2018, 03:05 PM   #3
Dylan86
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That's some good old fashioned customer service, right there! Good on them.
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      05-31-2018, 02:18 PM   #4
Jeff@TopGearSolutions
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ER is great. We've been working with them for over 7 years!
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      06-11-2018, 06:44 PM   #5
mike@x-ph.com
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Nice
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Check out our current sale by clicking on this link!
https://x-ph.com/sale/

Phone number 702-494-9435
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