[Uridian]

I won't be settling, no. I've already been in contact with the NHTSA regarding this and will be forwarding all this new paperwork to them to support my case.

[BimBimM2]

Originally Posted by Uridian

Hello from the future!

I never took any action with this until I went to go to the store a month or so ago and the most horrible noise came from my steering rack. Got out, checked and at least one more bolt had broken off. No more power steering.

I called BMW NA again the check and my VIN had still not been added.

I brought my car to the dealership to be "diagnosed" and repaired. Low and behold it is exactly the type of failure described in the TSB. Both my SA and the Service Manager agreed that it's exactly the problem in the TSB so they called BMW NA to find out if they'll cover it. In the meantime, if they wouldn't, then the damage would be $4039.65.

The resolution so far is that BMW will split it with me, and since they're splitting it with me, the cost of the part also goes down. I guess that means out of pocket parts are more expensive than warranty parts as well. Shady.

So, final cost to me is just over $1500.

Hey Uridian, this is really sad. I remember your thread and was hoping you'd get reimbursed 100%.

I would still get the BMW NA CEO involved. You have nothing to lose but to recoup your $1500 back.

Anyway, what year is your car?

[Shovelman]

So if that unit can be removed and taken to a machinist a repair may be possible

[chattanooga240]

Originally Posted by Uridian

I won't be settling, no. I've already been in contact with the NHTSA regarding this and will be forwarding all this new paperwork to them to support my case.

Good, nice to see they cannot discourage everyone that has a legitimate case.

Best of luck to you, I'd be willing to bet this is remedied with no money out of your pocket.

[Crazy4yhwh]

Originally Posted by Uridian

Hello from the future!

I never took any action with this until I went to go to the store a month or so ago and the most horrible noise came from my steering rack. Got out, checked and at least one more bolt had broken off. No more power steering.

I called BMW NA again the check and my VIN had still not been added.

I brought my car to the dealership to be "diagnosed" and repaired. Low and behold it is exactly the type of failure described in the TSB. Both my SA and the Service Manager agreed that it's exactly the problem in the TSB so they called BMW NA to find out if they'll cover it. In the meantime, if they wouldn't, then the damage would be $4039.65.

The resolution so far is that BMW will split it with me, and since they're splitting it with me, the cost of the part also goes down. I guess that means out of pocket parts are more expensive than warranty parts as well. Shady.

So, final cost to me is just over $1500.

Hi , im wondering what your out come ended up being with paying or not paying for the part ?
Im in the same boat

[Resoelg]

Really old post