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2Addicts | BMW 2-Series forum BMW 2 Series (F22) Forum BMW 2 Series Coupe and Cabriolet (F22/F23) General Forum 2018 software recall halts sale & delivery of new 2 Series cars

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      11-14-2017, 02:24 PM   #23
ctemkin
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I got a how-do-you-like-your-new-ultimate-driving-machine call today from BMW, and so, after telling them that I liked the car a lot, I asked about the recall. After a wait, I was told that I will be getting a letter in January that will tell me to bring the car in for repairs. My car is a 2018 240i. The rep indicated that the problem was something about illumination, including but apparently not limited to the nav screen; he could not, however, explain clearly what the problem was.
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      11-14-2017, 11:12 PM   #24
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This is my first post as I found this forum while searching around for details about the recall. One of the posts in this thread pointed to a thread on the Bimmerfest forum concerning this recall. I'm the unlucky guy who posted to that forum who said that we were told of the recall WHILE picking up our car.

Well, the bad news was that we had to leave without our car, but the good news is that we got an email from the dealer saying that the software update was finally in and that we could pick up our car after 12:30pm tomorrow (Wednesday). So we do get our car five days late.
      11-16-2017, 06:16 AM   #25
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Yay, my wife and I picked up our new M240i today with no trouble with the recall out of the way. We're now the proud owners of our first BMW.
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      11-16-2017, 09:54 AM   #26
Irnbru
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Yeah, my pick up is currently delayed. Hoping it gets solved soon, Iím in the pnw too! lol
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      11-17-2017, 08:41 PM   #27
Elvisfan
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Quote:
Originally Posted by Ron Jeffries View Post
Sure wonder what it is. I have about 1500 miles on my 2018 M240i xDrive. Interesting that they wouldn't deliver the car ...
If itís a safety recall,they are not going to deliver it until itís fixed.
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      11-18-2017, 09:20 AM   #28
MarcoZandrini
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The software is at the dealer. The dealer will flash the new software on Friday, the day after Thanksgiving.
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      11-19-2017, 07:35 AM   #29
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My new M240i arrived at my dealer last week and I’m collecting on Tuesday, there was no mention or delay due to a recall?
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      11-19-2017, 08:37 AM   #30
MarcoZandrini
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It probably has the updated software. Iíd ask the sales advisor to have the version of gauge cluster software verified, and updated if necessary. It takes about 2.5 hours to update the software.
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      11-19-2017, 08:37 AM   #31
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Quote:
Originally Posted by Bmw Fan M240i View Post
My new M240i arrived at my dealer last week and Iím collecting on Tuesday, there was no mention or delay due to a recall?
From what my dealer told me concerning the recall, the recall was initiated on November 10. Any cars released from the VDC before that were grounded at the dealer and had to be flash updated there. My car was released from the Oxnard VDC on November 8, arriving at the dealer on the 11'th.

Any cars that arrived at any VDC on November 10 or later would be flashed at the VDC and then sent on the dealer. The dealer probably didn't have to do anything for your car.
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      11-19-2017, 06:26 PM   #32
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I’ve just emailed the, to confirm but I’ve spoke tombmw genius chat and gave them the reg and vin number and they said there was no such recall for the vehicle, I’ll see what the dealer says.
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