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2Addicts | BMW 2-Series forum Technical Topics N55 (M235i) Engine, Transmission, Exhaust, Tuning What happened to tuningwerk?

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      09-26-2014, 02:34 AM   #1
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What happened to tuningwerk?

Seems their rep has gone MIA for the past two weeks...
I just want to know if the exhaust is still going to be produced/shipped, as well as the rear diffuser...

Anyone heard back from them? No emails, no Pm's, no forum responses...
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      09-26-2014, 02:50 AM   #2
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Peter posted the below the other day. He emailed me as well but I haven't responded yet.

Quote:
Originally Posted by Tuningwerk View Post
@ all

1st thank you for waiting so long. We are very sorry for the delay. We had some discussion to reduce shipping costīs also Brent was with us till last week at Nurburgring. Now we take care on it from Munich so we donīt lose more time. Also we add some extra discount as a compensation for waiting so long combined we also pay for the higher UPS Saver costs, which reduce your shipping costs and shipping time.

We need full shipping adresses otherwise we are not able to write invoices. Sorry, but in Germany we have some special laws so we must write the full address to an invoice, also we Need this for custom paperwork.

So please be so kind send us your detailed name and address via mail directly to me. preith@tuningwerk.de

As soon as i have this informations our administration send the invoices.

Thank you
Peter
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      09-26-2014, 08:34 AM   #3
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Email Peter, he will respond
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      09-27-2014, 02:29 AM   #4
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Awesome perfect, I figured their rep was either on vacation or away so no worries, just didn't know if production was still on. Glad to hear it is!
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      09-27-2014, 06:31 AM   #5
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Just get my order confirm! can't wait for it to get delivered
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      09-27-2014, 11:18 AM   #6
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Yup Peter responded quickly and professionally, very nice guy!
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      09-29-2014, 09:35 AM   #7
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Thanks for the info. I was getting concerned as well. Email sent.
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      09-30-2014, 02:26 AM   #8
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Peter has been great,
Got my invoice sent out today (he sent it on his day off), now setting up payment. He has been super proffessional, and really on top of making things right from a customer service standpoint +1
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      09-30-2014, 08:23 AM   #9
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Quote:
Originally Posted by Spieltag
Peter has been great,
Got my invoice sent out today (he sent it on his day off), now setting up payment. He has been super proffessional, and really on top of making things right from a customer service standpoint +1
Agreed. I'm dealing with him now as well. Only thing is they insist on doing bank transfers for payment which isn't what I prefer, bur it seems to be the only option. Other than that happy so far.
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      10-01-2014, 03:10 AM   #10
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Quote:
Originally Posted by abirmaher View Post
Agreed. I'm dealing with him now as well. Only thing is they insist on doing bank transfers for payment which isn't what I prefer, bur it seems to be the only option. Other than that happy so far.
Yeah, Although, I prefer a bank transfer over a third party money transfer... BoFA has great fraud protection in my experience. Gonna go in to the bank with my invoice tomorrow morning.
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      10-07-2014, 03:19 PM   #11
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Quote:
Originally Posted by ah bui
Just get my order confirm! can't wait for it to get delivered
Any further progress on this? I'm skeptical to just wire money... I want to make sure this is all legit first.
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      10-07-2014, 03:48 PM   #12
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"Ok we use this address for shipping! The carbon diffuser will be finsihed
tomorrow. It is still produced, but we have to paint them! This will happen
tomorrow. The exhaust will need about 2 weeks because we are sold out
and we have no more free stock. Here we do first in first out. But if it is very
very important for you, i can ask one of my other customers. Maybe there is
one with a bit more time but i cannot promise it."

Update on my order. Soon as I have my items in hand I'll be raving about Peter's Customer service
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      10-07-2014, 08:21 PM   #13
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Quote:
Originally Posted by Spieltag
"Ok we use this address for shipping! The carbon diffuser will be finsihed
tomorrow. It is still produced, but we have to paint them! This will happen
tomorrow. The exhaust will need about 2 weeks because we are sold out
and we have no more free stock. Here we do first in first out. But if it is very
very important for you, i can ask one of my other customers. Maybe there is
one with a bit more time but i cannot promise it."

Update on my order. Soon as I have my items in hand I'll be raving about Peter's Customer service
Awesome. And you just wired the funds?
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      10-08-2014, 11:50 AM   #14
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Funds cleared my bank immediately but he got them ~a week later...
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      10-08-2014, 02:13 PM   #15
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Weird. I'm going to the bank now.
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      10-10-2014, 09:02 AM   #16
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can we still get in the group buy?
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      10-10-2014, 09:33 AM   #17
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They backed out of the group deal. Running about 1450 shipped now to the U.S....

That being said I just received confirmation of payment being received so it should be shipped in about 2 weeks. I'll keep you guys updated.
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      10-16-2014, 09:32 AM   #18
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about to send peter funds anyone have any updates for their order?
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      10-16-2014, 10:12 AM   #19
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No one got their order yet?? Dawm
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      10-17-2014, 12:09 AM   #20
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My stuff will be here on tuesday. (pics to come)

Peter has been extremely helpful and professional with both the timing of his reply and quality therein. I can't wait to get these pieces on my car.
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      10-23-2014, 08:57 AM   #21
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anyone get there exhaust?
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      10-23-2014, 11:07 AM   #22
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Quote:
Originally Posted by ejazbmw View Post
anyone get there exhaust?
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