[Don228i]

So I've waited for more or less about 4 months for my 228i. Now that the car is at the dealership, they are saying the price I was given when I signed the contract was inaccurate, because at that point of time(may-June) they've only just got the specs and rough pricing on the car. Now they are asking for $5k more before they can release the car to me. Anyone experience anything like this before ?

[Kristalov]

Did you order the car and have been waiting 4 months? Typically if you ordered the car the price is negotiated before the order is placed. I've seen the numbers skewed but not $5000 more. Something doesn't add up.

[pikcachu]

Originally Posted by Don228i

So I've waited for more or less about 4 months for my 228i. Now that the car is at the dealership, they are saying the price I was given when I signed the contract was inaccurate, because at that point of time(may-June) they've only just got the specs and rough pricing on the car. Now they are asking for $5k more before they can release the car to me. Anyone experience anything like this before ?

well a contract is a contract.... they should give you the car for whatever you agreed

[MikeT]

A deal's a deal... Lawyer up if necessary.

[Don228i]

Ordered. Deposit paid. Contract signed 4 months ago.
lawyer up would be an option but it's just so much hassle -.-
Just wondering if anyone's been in this situation before?

[one1er]

Originally Posted by Don228i

Ordered. Deposit paid. Contract signed 4 months ago.
lawyer up would be an option but it's just so much hassle -.-
Just wondering if anyone's been in this situation before?

I don't know how things work in Australia, but that's a no brainer...if you've got a signed contract there's no way they're getting the 5K unless you agree to! Their mistake, their loss!
I mean, shit, 5K is a lot of money...are you considering caving in?!

[overcoil]

Unethical even if no contract- not sure about conversion of the Aussie dollar and if accounting on the contract was incorrectly totaled - but it certainly reads as if they're pulling a fast one.
Out of curiosity I would like to hear their explanation of the error / but probably wise to walk on the deal

[BEAR-AvHistory]

Hold fast & walk away if necessary. They might have another buyer for the car & will either clean out your pockets or sell in for more money than your contract price to someone else.

If BMW had upped the too dealer price they knew a while back & are now holding the car hostage.

[Sportstick]

Originally Posted by Don228i

So I've waited for more or less about 4 months for my 228i. Now that the car is at the dealership, they are saying the price I was given when I signed the contract was inaccurate, because at that point of time(may-June) they've only just got the specs and rough pricing on the car. Now they are asking for $5k more before they can release the car to me. Anyone experience anything like this before ?

You need to read the contract more closely and look for language about price changes which occur after the order is placed. It is possible that BMWAustralia did indeed change the vehicle price (although $5,000 seems unlikely steep). This can and does happen over time, as MSRPs are adjusted coincidentally right after some random customer places an order. The remedy outlined in the contract may provide for you to have the right to reject the sale and get your deposit back and relieve you of further obligation. That puts both parties back in their original position and you are free to contract with them or another dealer from the start. So, get out the magnifying glass and read the fine print.

If they cannot document a change in price from the time of order to sale, you should still have the remedy of cancelling the sale without penalty, or you could suggest to them that you meet in your equivalent of small claims court to enforce the original terms of sale.

[Delnari]

One of the many reasons why car dealerships should become a thing of the past (along with labor unions). You should be able to go in and settle on a price, place an order, and take delivery at the price agreed upon. To come back near / at delivery and say they under priced it is just wrong. It could be an honest mistake or intentional to get more money for the car, but either way they have an obligation to make good on the price. Either by giving you the agreed price or give you the difference in options (parts & service).

Tesla Motors business model is really threatening the whole industry here in the USA. Buying a car like buying a product off the shelve of a store; price marked is the price everyone pays. I know this is very anti-Republican and Socialism in nature, but being fair to everyone and not just to a same percentage of people is more ethical business practice.

You should stand your ground on this and don't budge in the least. Knowing you could lose your car is what they are playing against you. Just realize it is not life and death and let them believe you will walk and do everything afterwards to let people know what happen to you with this dealership. Social media is a strong tool! Maybe you could have someone come with you to record your coming in to get the car and signing the papers. Tell them that you are so excited about taking delivery of your new car from them that you are recording the whole process to post on YouTube so the whole world can enjoy your experience. See if that doesn't send a message to the dealer since PR is a big tool for them.

[PackPride85]

Call BMW Australia and complain immediately.

[sstarrx3]

Originally Posted by Don228i

So I've waited for more or less about 4 months for my 228i. Now that the car is at the dealership, they are saying the price I was given when I signed the contract was inaccurate, because at that point of time(may-June) they've only just got the specs and rough pricing on the car. Now they are asking for $5k more before they can release the car to me. Anyone experience anything like this before ?

A contract is a contract. I would not budge on this issue. They make you guys pay way to much for the car as it is.

[Sportstick]

Originally Posted by Delnari

I know this is very anti-Republican and Socialism in nature

The first part sounds great, but not even a hint of Socialism here, as Tesla is privately owned...no government/"community" ownership/management in this business. Just a new version of distribution from private enterprise capitalism!

(This was an attempt at a tongue-in-cheek reply...no desire to start a heated political debate here! )

[NY10]

You went in 4 months ago agreed on a price put down a deposit and signed on it. If they missed something or made a mistake it's on them. Once you sign a contact they can't go back and add to it especially for $5,000 that's a lot of money. They should have been more aware of the price change before agreeing to it. I would go pick up your car pay what was the original amount and leave it at that. No way they can demand $5,000 for something you did not agree upon.

[F80_M]

I say you demand for $5,000 off for bs'ing you.

[alz0rz]

This is ridiculous and you should be insulted - you SIGNED their contract already. I agree with the above sentiment - go in and demand for $5,000 off for this.

[ska///235i]

Telsa shops here are in the shopping malls in my area lol

Walked by victoria secret (oh wow ) then the next shop is Telsa (oh shit)

[Don228i]

So, I had a phone conversation with the rep today. Basically he's saying that the sales manager wouldn't sell me the car unless I pay the extra even though the miscalculation on the contract price was their fault.
Best he could do was give me back my initial deposit which I don't want. I negotiated a good price and I want my car at contract price that I've waited 4 months for. I'm not going to pay extra, just because you didn't do your job properly.
It's not just the deposit, I'm already emotional invested in the car before I have it over the last 4 months.

[tccox]

Originally Posted by Don228i

So, I had a phone conversation with the rep today. Basically he's saying that the sales manager wouldn't sell me the car unless I pay the extra even though the miscalculation on the contract price was their fault.
Best he could do was give me back my initial deposit which I don't want. I negotiated a good price and I want my car at contract price that I've waited 4 months for. I'm not going to pay extra, just because you didn't do your job properly.
It's not just the deposit, I'm already emotional invested in the car before I have it over the last 4 months.

Have you contacted customer service at bmw Australia ?

Also what part of Australia are you from ? My daughter and her family live in Perth. I've been lucky enough to visit several times, beautiful country

[Peter-K]

What does the paperwork say about the upfront price on the contract?
UK and Australian law are very closely linked and in my opinion if you thought you were paying a deposit to purchase a car at a contracted price AND that price was reasonable ( if the dealer had the decimal point in the wrong position would be a different matter) then the contract should be honoured.
I've just had a 6 month old used Subaru "bought back" by the dealer with no arguments- I thought I was buying a low mileage used car and not a low mileage car that Subaru USA had used for US journalists to drive round the "closed roads" Isle of Man TT circuit. What the dealer did/didn't know had no relevance - the car was held out as a used car and therefore a reasonable person would not expect it to have been raced/rallied

A quick search for Australian consumer law gives:
http://www.australiancontractlaw.com/
http://www.fairtrading.nsw.gov.au/ft...contracts.page
https://www.accc.gov.au/consumers/co...nto-a-contract

And these consumer protection bodies:
– Australian Capital Territory Office of Regulatory Services
– Australian Competition and Consumer Commission
– Australian Securities and Investments Commission
– Consumer Affairs and Fair Trading Tasmania
– Consumer Affairs Victoria
– New South Wales Fair Trading
– Northern Territory Consumer Affairs
– Office of Consumer and Business Affairs South Australia
– Queensland Office of Fair Trading
– Western Australia Department of Commerce, Consumer Protection

I'd just contact one of the above and ask "where do I stand on this?"

[F80_M]

Originally Posted by Don228i

So, I had a phone conversation with the rep today. Basically he's saying that the sales manager wouldn't sell me the car unless I pay the extra even though the miscalculation on the contract price was their fault.
Best he could do was give me back my initial deposit which I don't want. I negotiated a good price and I want my car at contract price that I've waited 4 months for. I'm not going to pay extra, just because you didn't do your job properly.
It's not just the deposit, I'm already emotional invested in the car before I have it over the last 4 months.

So basically the dealer is saying I messed up and gave you the wrong price, but now that I noticed that I want you to make up for MY mistake. IMO I'd tell them to go kick rocks and do business elsewhere. Though you've been waiting for months on this vehicle this dealer doesn't seem to be worth the hassle or to earn your money. sleezy dealership will only lead to sleezy service if you plan to service your vehicle there.

[alz0rz]

Can you give us the name of the dealer and let them know the name of these forums (arguably the more popular 2 series/BMW forums on the internet).. and see how they feel about it. I am almost angry for you.