No Signal Message

TTM240i · 12-22-2019, 06:47 PM

I have had my 2020 M240i for 1 month. I started my car today and received "No Signal" message on the idrive screen. To get the message to disappear I had to turn off car and take key out of car, lock it and walk away. When I came back a few minutes later, and re-started the car the message had disappeared.

Has anyone ever had this happen? What needed to be done to correct it and stop it from happening again?

Any ideas on what might have caused this error?

BetweenTheWheels · 12-22-2019, 07:46 PM

That's wild because this happened to me today after I did some BimmerCode work and I thought I had messed something up. Maybe BMW servers are down?

Sindarin · 12-24-2019, 03:26 PM

The control display isn't getting a signal from the head unit. Did you have any bluetooth devices paired when this occurred? If so try un-pairing bluetooth device and seeing if fault happens again. Make sure paired bluetooth device has latest software updates. If fault persist without any bluetooth devices paired take vehicle in to service.

BetweenTheWheels · 12-24-2019, 04:37 PM

I called BMW Connected support today and was told they are working on a known outage. The person I spoke with wasn't too heavy on details and sounded a bit shaky in her knowledge, but if her report is accurate, it sounds like BMW online is down.

pikcachu · 12-25-2019, 08:32 AM

Quote:

Originally Posted by BetweenTheWheels

I called BMW Connected support today and was told they are working on a known outage. The person I spoke with wasn't too heavy on details and sounded a bit shaky in her knowledge, but if her report is accurate, it sounds like BMW online is down.

That had nothing to do with the no signal message. Signal is between the screen and the head unit

This is a hardware issue. Sometimes it goes away in its on when the head unit reboots

Pray for Mojo · 12-25-2019, 10:08 AM

My 2014 has done this about 2 or 3 times in 5.5 years, always when extremely cold outside (-30). Would always turn back on a minute later without any input.

lateapex'er · 12-25-2019, 01:16 PM

This is pretty common. My 2014 had this once every couple months until a recent update fixed it. Haven't seen it since September.

TTM240i · 12-29-2019, 05:28 PM

talked to the lead service tech at the dealership, and was told that it was a known issue, and that it was a glitch with the head unit as many of you have stated, they said if it happens I can bring it in and they will do a software update.

12-22-2019, 06:47 PM	#1
TTM240i Registered 1 Rep 2 Posts Drives: 2020 M204i Join Date: Dec 2019 Location: Virginia iTrader: (0)	No Signal Message I have had my 2020 M240i for 1 month. I started my car today and received "No Signal" message on the idrive screen. To get the message to disappear I had to turn off car and take key out of car, lock it and walk away. When I came back a few minutes later, and re-started the car the message had disappeared. Has anyone ever had this happen? What needed to be done to correct it and stop it from happening again? Any ideas on what might have caused this error? Attached Images
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12-22-2019, 07:46 PM	#2
BetweenTheWheels Private 81 Rep 86 Posts Drives: 228i M Sport Join Date: Nov 2019 Location: Virginia USA iTrader: (0)	That's wild because this happened to me today after I did some BimmerCode work and I thought I had messed something up. Maybe BMW servers are down? __________________ Current: 228i M Sport Former: E85 Z4 3.0, E89 Z4 35is, 28 others....
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12-24-2019, 03:26 PM	#3
Sindarin Private First Class 39 Rep 106 Posts Drives: BMW Join Date: Jul 2012 Location: USA iTrader: (0)	The control display isn't getting a signal from the head unit. Did you have any bluetooth devices paired when this occurred? If so try un-pairing bluetooth device and seeing if fault happens again. Make sure paired bluetooth device has latest software updates. If fault persist without any bluetooth devices paired take vehicle in to service.
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12-24-2019, 04:37 PM	#4
BetweenTheWheels Private 81 Rep 86 Posts Drives: 228i M Sport Join Date: Nov 2019 Location: Virginia USA iTrader: (0)	I called BMW Connected support today and was told they are working on a known outage. The person I spoke with wasn't too heavy on details and sounded a bit shaky in her knowledge, but if her report is accurate, it sounds like BMW online is down. __________________ Current: 228i M Sport Former: E85 Z4 3.0, E89 Z4 35is, 28 others....
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12-25-2019, 10:08 AM	#6
Pray for Mojo Major 431 Rep 1,115 Posts Drives: 2014 M235i & 2018 X3 M40i Join Date: Apr 2014 Location: Calgary iTrader: (0)	My 2014 has done this about 2 or 3 times in 5.5 years, always when extremely cold outside (-30). Would always turn back on a minute later without any input.
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12-25-2019, 01:16 PM	#7
lateapex'er Second Lieutenant 123 Rep 286 Posts Drives: 2014 228i M-Sport Join Date: May 2017 Location: NJ/MD iTrader: (4)	This is pretty common. My 2014 had this once every couple months until a recent update fixed it. Haven't seen it since September.
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12-29-2019, 05:28 PM	#8
TTM240i Registered 1 Rep 2 Posts Drives: 2020 M204i Join Date: Dec 2019 Location: Virginia iTrader: (0)	talked to the lead service tech at the dealership, and was told that it was a known issue, and that it was a glitch with the head unit as many of you have stated, they said if it happens I can bring it in and they will do a software update.
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