Quote:
Originally Posted by Killramos
Just called in to my service advisor and they said because they cant find the recall in their system they wont be performing it. This is in canada so i suppose things often take longer up here.
Basically she said until BMW NA sends me a letter don't worry about it XD. When I am there in person on thursday i will be reiterating my concern in person.
Mostly annoyed they they wont look into it further and are wasting my time by having the car come in twice.
I also had to tell them to remove the "please provide courtesy vehicle wash" from my service order lol.
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I got the same story. Even though my car is clearly in the recall, they refuse to do anything until I get a letter from BMWNA and the recall is posted to my vin.
