Quote:
Originally Posted by chaswyck@yahoo.com
I agree with mmmmm235i 100%. In case my earlier posting was misunderstood, I wasn't excusing or standing up for Leith or anyone involved in this. I was just saying that in my dealings with John Bailey I found him to be an upfront guy who found himself on the front lines of this fiasco. I think if it was up to him, he would have handled it differently but he's just a soldier in this battle. The dealership is trying to make money off their mistake. If they can get even a few uninformed customers to accept their "we made a mistake here's 15% off" solution, they make profit that they wouldn't have otherwise made if they hadn't made the mistake on the sale. That amounts to bait and switch, in my opinion.
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Exactly. Leith is quoting me over $500 more for the parts compare to what they can be bought from GetBMWParts for (and Sun would be even cheaper). I wont go on and on about this, everything that can be said has been said. I am considering have my lawyer get involved since it wont cost me anything. They made what is effectively a contract - an exchange of goods for an agreed upon amount of money. And they sent me a confirmation email that even 'confirmed and accepted'.
I will be avoiding Leith in the future whenever possible (they are one of my local dealers).