Quote:
Originally Posted by JohnnyCanuck
The issue is that BMW is on a different, and obsolete, Connected system in Canada. This post from canadian33 explains it (he works for BMW Canada).
While I accept his technical explanation (and you can look through that thread for more detail), it's pure bs from BMW that it takes this long to make the current tech operational in Canada.
BMW sold us goods under false pretenses and, arguably, has engaged in consumer fraud. I received a settlement from them so you may want to pursue them for some resolution. I do take Canadian33 at face value that some time this year we'll see some of this tech actually work in our cars. |
Can you tell us more about the process you followed, who or what office you dealt with and the details of the argument you presented. The amount of the settlement would be interesting also but primarily members should be advised on how you proceeded and were successful to enable them to follow the same route.
thanks