Quote:
Originally Posted by Dylan86
LOL exactly!!!!!
They had my car for two months before I picked it up (winter in the mountains). Knew I was coming several days prior. I show up with my boss (potential buyer, X owner of several M cars) and we were disgusted by the fact that the car wasn't washed or vacuumed and had the nerve to say "yea, don't you have a 4 hour drive home, it's gonna get dirty again". Really!!!????? I want a clean car for my 4 hour drive, PLEASE. Also, no tutorial on how things worked (good thing I'm a millennial,hey?) and his overall attitude was "we could have sold this car to anyone else for $5k more". Oh did I mention the fucking battery was dead ?? Good lord, I'm getting all riled up again!
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I never let them wash my car. I own a detailing business and I know what they do. Dirty towels, brushes (can you say swirls). The other issues were not good especially the comments and dead battery. I have had fantastic service with my 2 bimmers. I would write a letter to BNW, forget their rating survey.